09-10-2013 11:04 AM - last edited on 09-10-2013 11:26 AM by andyP
I have disabled the fingerprint software and the power up password in the bios. I have rebooted and checked it. The screen indicates both are disabled. However when I powerup the xp startup screen appears, then a box with a fingerprint graphic and the message "please logon to enroll your fingerprints. Or press Ctrl-Alt_Delete to login using a password.
When I press Ctrl-Alt-Del sometimes I det the windows login screen. Since I have no password pushing Return allows me to use my machine. However, this is a bother and sometimes Ctrl-Alt-Delete is ignored and I have to power down and start over.
This is type 7661-D28 S/N L3-xxxxx 08/09
Moderator Note; s/n edited for member's own protection
Solved! Go to Solution.
09-10-2013 01:58 PM - edited 09-11-2013 07:35 AM
It's been many years since I have used Microsoft Windows XP, but have you tried pressing the Escape key when the fingerprint scanning option is displayed and switching to logging in as a user clicking on the account picture and typing in the account's password?
09-11-2013 07:10 AM
My issue is that I don't see why I should have two new screens to startup. It's not that big a deal but a bother. I don't understand why the fingerprint screen appears in the first place, as fingerprint identification is disabled in the BIOS. This strarted wirh a warrenty replacement laptop. My old laptop didn't do this.
I was hoping that someone knew a simple fix so the laptop would simply startup and be useable without two additional screens. I'm also a witsy worried that this problem may soon manifest itself in other less benign ways.
09-11-2013 07:20 AM
It's been a while for me too running XP, but have you deleted the fingerscans data from inside the fingerprint application?
In Win7 there is a flag saying "Show at startup" (or similar), if the XP version has it somewhere too then try deactivating it as well.
09-11-2013 07:36 AM
Perhaps instead of just disabling the fingerprint scanning software it needs to be completely uninstalled from the system?
09-11-2013 07:46 AM
thanks - I didn't realize there was a seperate fingerprint program. It had options for a fingerprint startup screen. I changed it to a windows logon screen. Now I get a windows logon screen that forces me to enter Ctrl-Alt_Del to start up. The screen says this is necessary to keep my computer secure. It never has been necessary before not necessary on my other systems. I guess it is just another windows thing. Microsoft does add an element of whimsy to simple operating systems.
09-12-2013 07:49 AM
I don't have a computer running Microsoft Windows XP handy, but I believe if you run the Local Users and Groups Manager (filename: LUSRMGR.MSC) there is an option to change the behavior of how users log on to Windows. You might be able to disable the Ctrl+Alt+Del requirement from there.