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InitialDCraze
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Posts: 9
Registered: ‎11-21-2011
Location: Minnesota
Views: 6,589
Message 1 of 10

IBM ThinkPad T43: Rescue and Recovery Issue

Hello there,

 

I have an IBM ThinkPad T43. The Rescue and Recovery program opens every time I power on my laptop after a failed attempt to restore my laptop to the factory settings. I can't even login to Windows because the Rescue and Recovery program opens up immediately after I turn on the power. I tried restoring my system to factory settings using the program and the Product Recovery Disc I purchased from Lenovo, in hopes to resolve the issue, but every time I'm prompt "IBM failed to restore your system".

 

How do I stop Rescue and Recovery from opening and resume with normal startup into Windows? What should I do so that I am able to restore my laptop to factory settings?

 

Please help if you have any suggestions. I greatly appreciate it! Thanks!

PoPSiCLe
Greps Everything
Posts: 137
Registered: ‎12-08-2010
Location: Bergen, Norway
Views: 6,583
Message 2 of 10

Re: IBM ThinkPad T43: Rescue and Recovery Issue

Well, my assumption is that since you've tried running the restore (ie, reset the computer to the factory settings), you don't have a Windows-install to actually boot into anymore. Since the restore failed, you have a half-installed system, and the only way to get it back to booting normally again would be to reinstall the system - either by using the factory restore, or a stand-alone Windows install-CD.

--------------------------------------------------------------------------------
IT-technician, running my own company in Bergen, Norway
Thinkpad T61, 8895CTO C2D 2Ghz/4GB/120GB SSD/1400x1050
Retired Guru
Posts: 1,928
Registered: ‎05-16-2008
Location: USA
Views: 6,576
Message 3 of 10

Re: IBM ThinkPad T43: Rescue and Recovery Issue

InitialDCraze wrote: I tried restoring my system to factory settings using the program and the Product Recovery Disc I purchased from Lenovo
________________________________________________

but the start up disc in the cd drive then turn on the laptop follow the prompts (changing the cd's when prompted )
http://support.lenovo.com/en_US/detail.page?LegacyDocID=MIGR-70803



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Thinkpad R61 7733-1GU
Thinkpad X61T 7762-54U
Thinkpad X60T 6363-4GU
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GMAC
Community SeniorMod
Community SeniorMod
Posts: 9,848
Registered: ‎01-01-2010
Location: US
Views: 6,570
Message 4 of 10

Re: IBM ThinkPad T43: Rescue and Recovery Issue

Try wiping out the partition data before recovering from CDs

Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
InitialDCraze
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Posts: 9
Registered: ‎11-21-2011
Location: Minnesota
Views: 6,559
Message 5 of 10

Re: IBM ThinkPad T43: Rescue and Recovery Issue

How do I go about wiping out the partition data?

Retired Guru
Posts: 1,928
Registered: ‎05-16-2008
Location: USA
Views: 6,555
Message 6 of 10

Re: IBM ThinkPad T43: Rescue and Recovery Issue

you can use this it pc doc bootable disc http://support.lenovo.com/en_US/downloads/detail.page?LegacyDocID=MIGR-56222 its been a long time since I've used it but I think at the top right there is a tab that says utilities or something like that you can wipe the HDD from there also I always used the quick option worked for me




_______________________________
Thinkpad R61 7733-1GU
Thinkpad X61T 7762-54U
Thinkpad X60T 6363-4GU
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haideruet
Ctrl-Alt-Del
Posts: 17
Registered: ‎11-16-2011
Location: Korea
Views: 6,508
Message 7 of 10

Re: IBM ThinkPad T43: Rescue and Recovery Issue

Yes , it is easy to format the pre-desktop area , Just go to BIOS->make the CD rom your first preffered drive, 

after booting from CD follow instructions untill partition options comes. Then Delete each partition to make them merge. and again repeat to make the partitions of your own.

 

Either Most interesting or most hatred topic improves discussion power.
InitialDCraze
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Posts: 9
Registered: ‎11-21-2011
Location: Minnesota
Views: 6,458
Message 8 of 10

Re: IBM ThinkPad T43: Rescue and Recovery Issue

I did a full HDD wipe using PC-Doctor from a bootable CD, and tried restoring the laptop with the Product Recovery CDs. BUT I got the same message... "IBM Product Recovery failed to restore your system." Ugh! Smiley Sad

 

I choose the "Restore your system to factory default settings." I insert the correct discs when I am prompted to. When the laptop is done copying all the data from the CDs, it reboots itself. Then it brings me back to the Rescue and Recovery menu with a window that says, "Precoessing..." Then "BAM!" that message pops up and the whole process is aborted...

 

I'm ready to just trash this thing..................

InitialDCraze
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Posts: 9
Registered: ‎11-21-2011
Location: Minnesota
Views: 6,436
Message 9 of 10

Re: IBM ThinkPad T43: Rescue and Recovery Issue

Thank you to everyone who put in their inputs and suggestions to my issue regarding my laptop! My laptop is running fine now (except the fact that the LCD screen is out).

boolabonga
What's DOS?
Posts: 1
Registered: ‎07-12-2012
Location: Massachusetts
Views: 5,295
Message 10 of 10

Re: IBM ThinkPad T43: Rescue and Recovery Issue

I have a Z60M and am having same issue with Rescue and Recovery, getting "Product Recovery failed to restore your system".  Can you tell me what you did yo resolve your issue?  Thanks.

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