07-21-2008 11:53 PM
When using Earthlink/Dial-Up, the IE7 browser froze. It had been working fine for about a month. I rebooted the server and suddenly, Earthlink/Dail-Up stopped working. In troubleshooting the issue, I found that the modem did not appear in Device manager. After researching the Lenovo website, it indicated that I should reinstall the modem driver. However, when reinstalling the modem driver, I get the error: Driver Installation Failed: Could not find the device for this driver.
I went into BIOS and hid/enabled the modem and that still did not work.
What am I missing or what should I do to resolve this issue?
10-21-2010 03:15 PM
I have a similar situation. I am trying to install the modem and the downloaded driver setup says it cannot find the device. BIOS says "enable" (as opposed to "hide") but it is like the modem weren't there