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112 Posts

06-02-2009

U.S - NY

179 Signins

1797 Page Views

  • Posts: 112
  • Registered: ‎06-02-2009
  • Location: U.S - NY
  • Views: 1797
  • Message 1 of 4

My CD-RW/DVD stops reading after a certain amount of time.

2011-04-12, 1:22 AM

My Model Number: T61 (7659A55)

 

I have a problem with my CD-RW/DVD. The problem is that this CD-RW/DVD will stop reading (no LED Light nor any sound of a disk running) after certain amount of time is passed. For example, last night, I tried to reimage my computer by using Recovery Disks I got from Lenovo Support. The problem happens irregularly.. (maybe during the loading screen of Preinstallation Environment, and an error screen will appear.) and I can't use this CD-RW/DVD to recover my computer. Is there any firmware upgrade out there? or do I have to replace mine, and if I have to, is it under Warranty?

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21115 Posts

12-20-2008

Australia, Melbourne

20622 Signins

444194 Page Views

  • Posts: 21115
  • Registered: ‎12-20-2008
  • Location: Australia, Melbourne
  • Views: 444194
  • Message 2 of 4

Re: My CD-RW/DVD stops reading after a certain amount of time.

2011-04-12, 12:05 PM
do you still have warranty left?
Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
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112 Posts

06-02-2009

U.S - NY

179 Signins

1797 Page Views

  • Posts: 112
  • Registered: ‎06-02-2009
  • Location: U.S - NY
  • Views: 1797
  • Message 3 of 4

Re: My CD-RW/DVD stops reading after a certain amount of time.

2011-04-12, 12:18 PM

My laptop came with a 4-year warranty, but I'm not sure if that component is also on the coverage of my warranty. (ThinkVantage Toolbox tells me I am still under about 100 days of Warranty left.)

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21115 Posts

12-20-2008

Australia, Melbourne

20622 Signins

444194 Page Views

  • Posts: 21115
  • Registered: ‎12-20-2008
  • Location: Australia, Melbourne
  • Views: 444194
  • Message 4 of 4

Re: My CD-RW/DVD stops reading after a certain amount of time.

2011-04-12, 13:35 PM

yes that is covered under the laptop's normal warranty.

Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
Reply
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