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Posts: 1
Registered: ‎07-14-2008
Location: Georgia
Message 1 of 3 (1,635 Views)

Norton Antivirus disabling ethernet on T42

Twice I have attempted to upgrade Norton Antivirus to version 2008.  On each atttempt, during the install Norton is disabling (removing) the ethernet adapters.  (Intel PRO/1000 MT Mobile).  Has anyone else experienced this?  What are the steps to prevent this from happening?

Posts: 7,626
Registered: ‎11-23-2007
Location: USA
Message 2 of 3 (1,630 Views)

Re: Norton Antivirus disabling ethernet on T42

Welcome to the forum!


Something similar has happened to me a couple of years ago with an earlier version of Norton. I can't walk you through resolving the problem, but my resolution was to un-install it and replace it with a different anti-virus program.


Good luck.



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Token Ring
Posts: 332
Registered: ‎01-20-2008
Location: Canada
Message 3 of 3 (1,606 Views)

Re: Norton Antivirus disabling ethernet on T42

I had experienced a similar issue when I had upgraded to Norton Antivirus 2007 on my T42. I do not have the answer for you, but I can offer you some caution.


If you call Norton for support, do not let them take remote access of your T42 to resolve the issue. For me, this had caused three weeks of nightmares.


I too had resolved the issue by having Norton removed and another antivirus program installed.



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