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2226 Posts

01-02-2011

US

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  • Posts: 2226
  • Registered: ‎01-02-2011
  • Location: US
  • Views: 51747
  • Message 11 of 12

Re: SOLUTION - Product Recovery CD is not the correct disc

2011-10-01, 21:15 PM

Thanks for posting a solution Michael  :)

 

 

Sent you some kudos for helping 

ThinkPad W-510 i7-820QM(1.73-3.06GHz) Quad Core... ThinkPad T500, T9900, 8gb SSD...FrankNpad T-60p/61p (X9000 2.8ghz) 8gb SSD ips FlexView...ThinkPad T-61p (T9300 2.5ghz) 8gb ram...Thinkpad X-61 Tablet 8gb ram.
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1 Posts

03-29-2013

CT

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  • Registered: ‎03-29-2013
  • Location: CT
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  • Message 12 of 12

Re: Product Recovery CD is not the correct disc

2013-03-29, 1:51 AM

Hello, I'm not very technical and need help recoverying my laptop.  I have a T400 and have successfully recovered my laptop 1 other time before using the complete set of 3 discs that came w/my Lenovo.  But when I tried to use disc 1- Start Recovery Disc, I receive an error- Disc 1 is not the correct disc.  I tried to say no and leave disc 1 in, but it still gives me the error.  So, I inserted disc2- Operating System Recovery Disc, then disc 3- Applications and Drivers Recovery Disc, then say "no" to Supplimental disc w/o issues.  I thought it was strange it would not accept disc 1, but  I was able to use my laptop, but only for about 3 wks before I received a blue screen.  I do not understand why my laptop will not recognize disc 1 now and how can I get it to?  All I know is that in the past, my laptop recognized disc 1 and my 1st recovery went smoothly, this time it doesn't read disc 1 although it reads disc 2, disc 3.  I read that someone else might have a faulty disc, but I did not create mine.  Please someone help!

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