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Posts: 2
Registered: ‎05-08-2011
Location: West Conshohocken
Message 1 of 3 (1,043 Views)

Start / all programs /empty - after restore

[ Edited ]

Sorry if this has been  covered elsewhere!   A Z61 T caught some nasty malware that took over everything ( my girlfriend unfortunately thought the fake "Windows Rescue and Recovery control panel" was genuine and followed the malware intruders orders.   Task manager disabled by bug etc.    Bottom line is the Thinkpad button worked and we were able to restore from the backup partition.  


The problem is that the when you open windows via the start button - the all programs folder is empty - no shortcuts to any programs.  Also in the control panel - the administrative tools shortcuts are missing. 


I was able to find all of the files including the administrative tools  I simply do not know how to restore the shortcuts.  It would be nice if there were a process to do these changes in bulk - but short of that I need to understand how to do it one program at a time.   Any help is greatly appreciated.



Former Employee
Posts: 2,437
Registered: ‎04-10-2011
Location: Malaysia
Message 2 of 3 (1,017 Views)

Re: Start / all programs /empty - after restore

hey RufusGoofus,

the backup which you used, was it from the windows system restore or was it from Rescue & Recovery ?

with regards to placing the programs back into the program folder, i would suggest getting in contact with Microsoft.

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Fanfold Paper
Posts: 2
Registered: ‎05-08-2011
Location: West Conshohocken
Message 3 of 3 (1,006 Views)

Re: Start / all programs /empty - after restore

Used Thinkvantage rescue and recovery.   The shortcuts in "all programs" and the shortcuts in administrative tools within the control panel seem to be the only items not restored from the backup.  

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