07-15-2009 02:08 PM
New to the forums, was wondering if anybody has had or heard of this problem?
I have a T42 that the only way you can turn it on is by plugging in the power supply, as soon as I plug it in the laptop turns on. The power button will turn it off but wont turn it on. I have tried the reset procedure, also tried it with out battery, no difference. The laptop will go into standby and out with no problems with or with out the power supply plugged in. Power supply tests good and battery holds charge. Do I need a motherboard? Thanks for your time
07-15-2009 03:45 PM
Welcome to the forum!
Looks like it is time for another keyboard. The problem is with the power on button itself. Sometimes the power button will either stick badly or lose connection to the systemboard. If your unit is still in warranty, call tech support to replace the keyboard. This will solve the problem.
07-15-2009 04:53 PM
07-15-2009 06:32 PM
I was thinking that might be the problem, so I removed the keyboard and plugged in the power supply and the laptop turned on again. I assume that if the keyboard isn't plugged in, that isn't the problem? Sorry, I left that out of my first post: I'll try the cleaning anyway. Thanks again for the welcome and the quick responses.
07-15-2009 07:30 PM
07-16-2009 09:45 AM
I would seriously consider replacing the keyboard first before trying the systemboard. If your unit is under warranty, call tech support to get a trouble ticket opened. Hope everything works out for you.
07-16-2009 12:30 PM
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07-16-2009 01:51 PM
Excellent idea, I do have a dock. I' ll try that to night if I have time and repost. MarkATL, yes I will keep that in mind, a used keyboard- cheap Diag.....