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2manyusernames
Paper Tape
Posts: 2
Registered: ‎03-24-2011
Location: United States
Views: 1,388
Message 1 of 5

T42 Product Recovery failed to Restore Your System

I've got an IBM T42 Thinkpad; had it for about 6 years and it's done me proud.

 

Any time I got a serious virus I would just hit the blue "Access IBM" button on startup, and run a factory reset. Brilliant.

 

I got a virus recently and decided to do a factory reset today. However, when I tried to do it this time I got the error message "IBM Product Recovery Failed to Restore Your System" shortly after it started. I don't have the recovery CDs and I don't know what to do.

 

Can anyone help?

Vince69
Bit Torrent
Posts: 1,213
Registered: ‎12-24-2010
Location: Perth, Australia
Views: 1,361
Message 2 of 5

Re: T42 Product Recovery failed to Restore Your System

Hello mate,

 

You can buy the recovery cds from Lenovo, or you can download a windows cd and install it and then download the drivers from the Lenovo website.

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Knowledge is of two kinds. We know a subject ourselves, or we know where we can find information on it.


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2manyusernames
Paper Tape
Posts: 2
Registered: ‎03-24-2011
Location: United States
Views: 1,353
Message 3 of 5

Re: T42 Product Recovery failed to Restore Your System

Thanks for the reply Vince, appreciate it.

 

Do you know off the top of your head how expensive the CDs are from Lenovo?

 

I did some reading, and it seems people are having the same issue even witht he CDs. They do the 7 disk cycle, then when they go to restore factory settings, they getting the same error message in the same place as I'm getting mine.

 

I guess there's onlyone way to find out!

lead_org Microsoft MVP Contributor
Microsoft MVP Contributor
Posts: 21,009
Registered: ‎12-19-2008
Location: Australia, Melbourne
Views: 1,341
Message 4 of 5

Re: T42 Product Recovery failed to Restore Your System

i dont think you purchase the recovery media for T42 anymore, however, you can probably get one from marketplace on forum.thinkpads.com
Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
ygoldber
What's DOS?
Posts: 3
Registered: ‎04-04-2011
Location: Israel
Views: 1,278
Message 5 of 5

Re: T42 Product Recovery failed to Restore Your System

hi, 

i have a similar problem but by me the recovery stops after 1 disk and dos not ask yo insert the other 2 disks like it was before....

i have a T41 IBM Thinkpad.

 

thank u.

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