Support in other languages: 
Showing results for 
Search instead for 
Do you mean 
Welcome to the Lenovo Community

Welcome to the Forums!

Welcome to Lenovo's Peer-to-Peer Discussion Community!
Please note our guidelines. How to register and login and Community FAQs.
Shape the Future of PCs

Help Lenovo Shape the Future of PCs

Take the ownership survey. Share your ideas with our product team
Community Spotlight

Visit the Lenovo Blogs!

Check out the ThinkPad Time Machine
Visit the Community Spotlight Blog
Windows  10

Are you ready for Windows 10?

Get to know Windows 10
Visit the Windows 10 Support Center
What's DOS?
Posts: 1
Registered: ‎06-28-2010
Location: USA - Maryland
0 Kudos

T42p laptop finger print sensor problems

I upgraded to Windows 7, had problems and then reinstalled XP Pro.  Lost all the IBM software features: Access IBM and esp the fingerprint software signin feature.  When I reboot now I get a message saying that the unit does not recognize the finger print sensor.  How do I fix this?  One suggestion sent me to the Toolbox and from there to the Device Manager, and then said to locate the Biometric tab.  There was none.  Any suggestions?