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Flscubadude
Paper Tape
Posts: 1
Registered: ‎10-18-2010
Location: Florida
Views: 1,517
Message 1 of 3

T43 Factory restore error message (IBM Product Recovery failed during the conversion phase)

I need help restoring my T43.

My computer was running slow with a lot of years of programs and I wanted to restore it back to the factory settings.

 

I have all 8 factory disk and went through the process of running all the disk, after disk 6 it ask for the supplemental CD and when I place it in the dvd and click OK the laptop will reboot going through a cycle of restoring I then get an error message of IBM Product Recovery failed during the conversion phase

 

I read in one form that the memory stick was bad so I pulled out the 512 stick and ran the hole process again still the same message.

 

What next??

lead_org Microsoft MVP Contributor
Microsoft MVP Contributor
Posts: 21,009
Registered: ‎12-19-2008
Location: Australia, Melbourne
Views: 1,490
Message 2 of 3

Re: T43 Factory restore error message (IBM Product Recovery failed during the conversion phase)

did you burn these disks yourself, or were they from IBM?
Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
Retired SuperMod
Retired SuperMod
Posts: 9,293
Registered: ‎11-27-2007
Location: SK
Views: 1,472
Message 3 of 3

Re: T43 Factory restore error message (IBM Product Recovery failed during the conversion phase)

Fiscubadude, welcome to the forum,

 

are you sure those discs are for your model number? If my memory serves me right the supplemental disc was introduce with the T61s etc. or late in the T60s reign.

 

There should be model numbers on the first recovery disc, not the boot disc, do they correspond with your model number?

Andy  

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