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Paper Tape
Posts: 10
Registered: ‎11-23-2011
Location: Dallas
Message 1 of 13 (12,741 Views)

T60 Trackpoint and Touchpad Driver Problems

I have a T60 8743, Windows 7 Ultimate. I replaced the touchpad and I am trying to use now both my trackpoint and touchpad, but the latest sofware dowloads and driver downloads from Lenovo are not talking to the hardware. Key points: 1. I see the trackpoint and touchpad enabled in the Bios Setup 2. When I download the ultranav driver, and utility software, no problems for 32bit Windows 7 For what ever reason, in device manager, the harware does not show up. I am looking for som help!
Community Moderator
Posts: 2,809
Registered: ‎12-01-2007
Location: US
Message 2 of 13 (12,721 Views)

Re: T60 Trackpoint and Touchpad Driver Problems

[ Edited ]

[Edited to fix a typo.  AG]

Hello,

 

Does the devices show up in the Device Manager (filename: DEVMGMT.MSC), even as unrecognized devices?

 

Regards,

 

Aryeh Goretsky

 



I am a volunteer and neither a Lenovo nor a Microsoft employee.

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Guru
Posts: 2,524
Registered: ‎03-19-2009
Location: DE
Message 3 of 13 (12,717 Views)

Re: T60 Trackpoint and Touchpad Driver Problems

Please check, whether theTouchpad-cable is re-attached to the connector.

 

 

--------------------------------
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Paper Tape
Posts: 10
Registered: ‎11-23-2011
Location: Dallas
Message 4 of 13 (12,675 Views)

Re: T60 Trackpoint and Touchpad Driver Problems

What shows up only is PS/2 Mouse with a triangle, but neither the touch pad nor the touchpoint show up under the mice. And the PS/2 Mouse shows up only when I select hidden devices to be shown too. Again, this is showing up in the Bios, but I am with you, concerned it is not showing up in the device manager.

 

Thoughts?

Paper Tape
Posts: 10
Registered: ‎11-23-2011
Location: Dallas
Message 5 of 13 (12,674 Views)

Re: T60 Trackpoint and Touchpad Driver Problems

Yes I did, and the connection is there. Again, the Bios is picking it up to, both the trackpoint and the touchpad.

 

Why is the device manager not picking it up?

Guru
Posts: 2,524
Registered: ‎03-19-2009
Location: DE
Message 6 of 13 (12,663 Views)

Re: T60 Trackpoint and Touchpad Driver Problems

[ Edited ]

New game:

 

The same issue appeared to me (with the entry in the device manager).

For the next steps you'll need to open all needed windows and be prepared to navigate only with keayboard since the touchpad, mouse and trackpoint will be disabled:

- open device manager

- open Controlpanel - Add/remove Software

- remove the Synaptics driver and utility (if installed)

- switch into device manager

- remove all mouse/trackpoint/touchpad devices from there

- reboot

after login the generic mouse drivers will be installed.

If Trackpoint and touchpad are working, install the Lenovo Ultranav driver and Ultranav utility and  take care, that it won't be overwritten by the (Synaptics) Ultranav driver which comes from Windows Update.

--------------------------------
My home-forum: http://www.thinkpad-forum.de
Wiki: Deutsches ThinkPad-Wiki English ThinkWiki
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Coffee must be like women's eyes: deep black & shiny. ThinkPads have to be like men's feet: deep black & matte!
Paper Tape
Posts: 10
Registered: ‎11-23-2011
Location: Dallas
Message 7 of 13 (12,653 Views)

Re: T60 Trackpoint and Touchpad Driver Problems

Thanks,

 

I followed your steps but when the reboot came the mouse still had the triangle with an error Code 10 which is "device cannot start". Looking at the default drivers, they were Microsoft, driver version 6.1.7600.16385.

 

Located at Windows\system32\drivers\i8042prt.sys and mouclass.sys same location.

 

These should be a Lenovo default driver right? Before I download the Ultranav, it appears the key it get the trackpoint to move by itself upon boot. Not there yet.

 

What should the standalone driver be to assign to the PS/2 mouse... any thoughts?

 

Thanks

Guru
Posts: 2,524
Registered: ‎03-19-2009
Location: DE
Message 8 of 13 (12,632 Views)

Re: T60 Trackpoint and Touchpad Driver Problems

Strange.

 

Does the ultranav work fine under linux live-cd?

 

If it does, it seems to be a windows problem.

The installation files of the ultranav driver should be located in

C:\drivers\win\unav

C:\swtools\drivers\win\unav

or

C:\program files\lenovo\system update\session\<one of the cryptic folder names>

 

Try to install the driver via device manager

--------------------------------
My home-forum: http://www.thinkpad-forum.de
Wiki: Deutsches ThinkPad-Wiki English ThinkWiki
My ThinkPad-Collection
Coffee must be like women's eyes: deep black & shiny. ThinkPads have to be like men's feet: deep black & matte!
Paper Tape
Posts: 10
Registered: ‎11-23-2011
Location: Dallas
Message 9 of 13 (12,607 Views)

Re: T60 Trackpoint and Touchpad Driver Problems

Thanks,

 

I don't have access to Linux. But here is what I have observed after 30 attempts to install and reinstall drivers.

 

When I strip all the drivers and uninstall the ps/2 mouse, and then reboot, the default driver as I mentioned above, does not work with the trackpoint. Anotherwords, when I reboot, the Microsoft drivers I mentioned above are a code 24. So I can't even move the trackpoint. Remember it shows up on the device config at reboot, and is not hidden, so I think, until I can even get that initial file to work the trackpoint, everything else with Synaptics Ultranav is meaningless...

 

That is what I am seeing too.... no dice...

 

Anyideas on this one?

 

Thanks

Paper Tape
Posts: 10
Registered: ‎11-23-2011
Location: Dallas
Message 10 of 13 (12,602 Views)

Re: T60 Trackpoint and Touchpad Driver Problems

Aryeh,

 

Yes, when I rest and reboot, it does show up as ps/2 mouse but with a triangle, code 10 and 24 using the microsoft driver listed above in the path. Even here the mouse or trackpoint is not working.

 

Ideas?

 

Thanks,