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Tercr6
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Posts: 83
Registered: ‎08-29-2009
Location: New York
Views: 9,932
Message 1 of 6

T61 ( 766416U ) Mute button

Windows 7 Pro  installed . Volume up/down buttons work . All in Device manager working. The mute button however does not work.

 

Software or hardware ?

Retired Partner
Posts: 955
Registered: ‎01-05-2010
Location: INDIA
Views: 9,913
Message 2 of 6

Re: T61 ( 766416U ) Mute button

Hello Tercr6,

 

The issue is with software, kindly install Power Manager and Hotkey features

 

Restart the system and check the Mute button should work now.

 

Best Regards,

Tanuj


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lead_org Microsoft MVP Contributor
Microsoft MVP Contributor
Posts: 21,009
Registered: ‎12-19-2008
Location: Australia, Melbourne
Views: 9,901
Message 3 of 6

Re: T61 ( 766416U ) Mute button

The mute button should work even without the hotkey features driver.

Try to install the Hotkey driver and see whether that fixes the issue. If it doesn't then there is a chance that the mute key is broken.
Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
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Tercr6
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Posts: 83
Registered: ‎08-29-2009
Location: New York
Views: 9,878
Message 4 of 6

Re: T61 ( 766416U ) Mute button

Thanks did the first one ,restarted -no mute .Did the second one restarted and it mutes.

kikisgrams
What's DOS?
Posts: 1
Registered: ‎08-15-2015
Location: Washington State
Views: 3,019
Message 5 of 6

Re: T61 ( 766416U ) Mute button

My mute button is stuck with the orange light on! And I cannot get speakers to have any volume!! This has happened AFTER LENOVO had my laptop in their hands to fix a malfunction!! HELP!! I WOULD LIKE TO LISTEN WITH MY VOLUME ON! I HAVE A THINKPAD T54OP

shenkuang82
What's DOS?
Posts: 1
Registered: ‎02-02-2017
Location: US
Views: 1,592
Message 6 of 6

Re: T61 ( 766416U ) Mute button

Just installing the Hotkey Features Integration worked for me. I used this link:

http://support.lenovo.com/us/en/downloads/ds101334

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