English Community

ThinkPad NotebooksThinkPad; T61 and prior T series plus Other Legacy ThinkPads
All Forum Topics
Options

8 Posts

01-18-2011

Houston, Texas

57 Signins

54 Page Views

  • Posts: 8
  • Registered: ‎01-18-2011
  • Location: Houston, Texas
  • Views: 54
  • Message 1 of 4

T61 - No sound - Audio Device on High Definition Audio Bus with yellow exclamation mark

2011-01-18, 4:57 AM

Hi,

 

 I am not sure when it started but suddenly my T61 has no audio/sound. I checked the Device Manager and did see the Audio Device on High Definition Audio Bus with yellow (big) question mark with yellow exclamation mark superimposed on it. I downloaded, from Lenovo Support site, the 7ka114ww.exe , hoping to fix it by un-install that device, reboot it,  and re-install using the download exe file, but to no avail.

 

 Any suggestion or help is really appreciated. Many thanks in advance

 

PS. I also see the Base System Device pop up after a reboot and ask to be installed ?!? That pop-up had been there for a while before the audio/sound was lost.

Solved! See the solution
Reply
Options

3322 Posts

07-31-2008

Pakistan

1715 Signins

151632 Page Views

  • Posts: 3322
  • Registered: ‎07-31-2008
  • Location: Pakistan
  • Views: 151632
  • Message 2 of 4

Re: T61 - No sound - Audio Device on High Definition Audio Bus with yellow exclamation mark

2011-01-18, 8:54 AM

Hi and welcome to the forum!


Which OS are you running?


When you say you installed the driver, did you also go to C:/Drivers/... to run the .exe steup? The second setup must be run to successfully install the driver.

 

Base System Device is Card Reader, find the driver for your OS here:- http://www-307.ibm.com/pc/support/site.wss/migr-67853.html


Kee us posted.

------------------------------------------------------------

Maliha (I don't work for lenovo)
ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]

IdeaPad: U350

Apple:- Macbook Air [Snow Leopard]
Did someone help you today? Compliment them with a
Kudos!
Was your question answered today? Mark it as an Accepted Solution
de.gif  Lenovo Deutsche Community   es.gif  Lenovo Comunidad en Español 
Visit my YouTube Channel

0 person found this solution to be helpful.

This helped me too

Reply
Options

8 Posts

01-18-2011

Houston, Texas

57 Signins

54 Page Views

  • Posts: 8
  • Registered: ‎01-18-2011
  • Location: Houston, Texas
  • Views: 54
  • Message 3 of 4

Re: T61 - No sound - Audio Device on High Definition Audio Bus with yellow exclamation mark

2011-01-18, 16:16 PM

Many thanks for your kind reply. I am running Windows XP. I did not know I need to go to C:\Drivers... to run the .exe file. Let me try and will post an update soon.

 

 Thanks.

Reply
Options

8 Posts

01-18-2011

Houston, Texas

57 Signins

54 Page Views

  • Posts: 8
  • Registered: ‎01-18-2011
  • Location: Houston, Texas
  • Views: 54
  • Message 4 of 4

Re: T61 - No sound - Audio Device on High Definition Audio Bus with yellow exclamation mark

2011-01-19, 9:38 AM

Hi Maliha,

 

 I followed your instruction to execute the exe file under C:\Drivers. After that, I rebooted the system and no more error pop up for the missing audio device. I checked the Device Manager and the Audio Device on High Definition Audion Bus disappeared and the SoundMax was shown. But again, still no sound. I clicked on TroubleShooting on that SoundMax and followed that instruction. I found out the default Sound device was erroneously pointed to BlueTooth. I made the change to SoundMax and voila ... the sweet ding sound came back.

 

 That was a wonderful feeling to be able to fix  this nagging problem that my company HelpDesk could not help me. All thank to this forum and particular Maliha. Again, my appreciation to the valuable help.

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms