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RamPap
Paper Tape
Posts: 6
Registered: ‎01-04-2011
Location: united states
Views: 598
Message 1 of 9

T61 display problem on both Internal and External monitors

Hi,

 

      I have Lenovo T61 of Type 7662, Model CTO. One month back the right hinge of my laptop has broken. Now the display on the screen is not at all readable. If I reboot the laptop, it is getting loaded, but the display on the screen is not readable and also it is displaying 4 windows without any clear visibility.

 

     I thought the problem may be with the LCD cable under Right hinge. So, I tried to check this with an external monitor. But, the same problem is occurring on the external monitor also. So, I couldn't find what exactly the problem is. If anybody has this kind of problem, please help me on fixing this issue.

 

Thanks,

RamPap.

lead_org Microsoft MVP Contributor
Microsoft MVP Contributor
Posts: 21,009
Registered: ‎12-19-2008
Location: Australia, Melbourne
Views: 538
Message 2 of 9

Re: T61 display problem on both Internal and External monitors

does the machine have nvidia GPU?
Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
RamPap
Paper Tape
Posts: 6
Registered: ‎01-04-2011
Location: united states
Views: 529
Message 3 of 9

Re: T61 display problem on both Internal and External monitors

Yes, it has nvidia GPU.

lead_org Microsoft MVP Contributor
Microsoft MVP Contributor
Posts: 21,009
Registered: ‎12-19-2008
Location: Australia, Melbourne
Views: 523
Message 4 of 9

Re: T61 display problem on both Internal and External monitors

Then this most likely has to do with your GPU failing.
Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
RamPap
Paper Tape
Posts: 6
Registered: ‎01-04-2011
Location: united states
Views: 513
Message 5 of 9

Re: T61 display problem on both Internal and External monitors

Thank you for the reply. Right now my Laptop is not under warranty, so would you please tell me the best way to fix this issue.

lead_org Microsoft MVP Contributor
Microsoft MVP Contributor
Posts: 21,009
Registered: ‎12-19-2008
Location: Australia, Melbourne
Views: 506
Message 6 of 9

Re: T61 display problem on both Internal and External monitors

well the GPU issue is fixable under free repair, but given that your hinge is broken, not sure whether the free warranty applies in this case.

Basically you need a new motherboard.

Also, can you post a picture of the condition of the hinge? (upload it to tinypic or flickr, then link it here).
Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
RamPap
Paper Tape
Posts: 6
Registered: ‎01-04-2011
Location: united states
Views: 496
Message 7 of 9

Re: T61 display problem on both Internal and External monitors

The hinge is not completely broken. The internal screw or some holder broken.

 

Please find the images of the Right Hinge and Display of my Laptop.

Right Hinge:

http://i52.tinypic.com/2mdknbl.jpg

Bad Display:
http://i54.tinypic.com/6gdld4.jpg

 

Thanks.

lead_org Microsoft MVP Contributor
Microsoft MVP Contributor
Posts: 21,009
Registered: ‎12-19-2008
Location: Australia, Melbourne
Views: 488
Message 8 of 9

Re: T61 display problem on both Internal and External monitors

i think that should be okay, try to call 800-426-7378 and arrange for the free repair. Basically tell them that your LCD image is garbled for both the internal LCD and External LCD.
Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
RamPap
Paper Tape
Posts: 6
Registered: ‎01-04-2011
Location: united states
Views: 483
Message 9 of 9

Re: T61 display problem on both Internal and External monitors

Thank you for all your help on this.

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