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Posts: 20,904
Topics: 128
Kudos: 1,259
Solutions: 1,344
Registered: ‎12-19-2008
Location: Australia, Melbourne
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Re: T61P Graphic problems--random shut down, BSOD, Crash

 


mines wrote:

I understand that this is not a lenovo issue; but as a customer I´m buying a full package and lenovo should be liable for all the problems I may have.


i guess this is why the free repair was offered by many computer companies whom used this particular GPU. 

 

Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
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Posts: 9
Registered: ‎12-02-2009
Location: Virginia, USA
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Re: T61P Graphic problems--random shut down, BSOD, Crash

This is exactly my point, that Lenovo should fix it.  nVidia announced publicly that the chips were defective and even pays the manufacturers to fix the defective chips. So, why won't Lenovo cover this?

 

Lenovo had all the info about affected parts and models, but never sent any communication to affected T61P owners to ask them to check if they have this problem. You register your laptop for exactly these situations.

 

It's very disappointing.

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Systems I use: T42P, T61P, Y510, A600
Posts: 20,904
Topics: 128
Kudos: 1,259
Solutions: 1,344
Registered: ‎12-19-2008
Location: Australia, Melbourne
0 Kudos

Re: T61P Graphic problems--random shut down, BSOD, Crash

 


John_B0y wrote:

This is exactly my point, that Lenovo should fix it.  nVidia announced publicly that the chips were defective and even pays the manufacturers to fix the defective chips. So, why won't Lenovo cover this?

 

Lenovo had all the info about affected parts and models, but never sent any communication to affected T61P owners to ask them to check if they have this problem. You register your laptop for exactly these situations.

 

It's very disappointing.


i think the payment covers on the GPU, not the entire motherboard. I don't know the exact reason why Lenovo did not release an official notice on extended free repair for the affected models like Apple or Dell. 

 

Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
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Posts: 10
Registered: ‎08-16-2010
Location: Spain
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Re: T61P Graphic problems--random shut down, BSOD, Crash

Does anyone know if the T61p comes with a thermal pad on the GPU from factory?

 

I have found that pressing down the GPU heatsink lowers the temp by  around 15ºC. Wondering if the heatsink and the GPU die are not contacting properly.

 

I actually have rechecked the screws attaching the heatsink to the planar and they seem OK.

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Posts: 8,358
Topics: 422
Kudos: 1,444
Solutions: 319
Registered: ‎11-19-2007
Location: RTP, North Carolina
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Re: T61P Graphic problems--random shut down, BSOD, Crash

All,

 

This thread is now well off the original topic and more than 2 years old, and so I'm locking it because it is going to go on and on, and people just can't reasonably read through 90+ pages and Lenovo did resolve the original problem in this thread.   Continuing to add on discussion not related to the original issue is misleading to future readers.

 

The original discussion related to crashes, driver hangs, BSOD when playing games that featured 3D rendering, or high end graphic packages that did the same with 2 dimms installed.    This was caused by a hardware tolerance issue on some boards, when 2 dimms were installed.

 

The fix, was a system board replacement under warranty (if these symptoms were confimed - see links to tip in the accepted solution post on this thread).   Replacements were not made for this issue outside of warranty.

 

Systems built after April 2008 would not be affected.

 

One work around was to run with a single DIMM.

 

Over heating and NVIDIA chip defects were not related to the issue this thread was about.   If you have one of these issues - please post to the appropriate threads related to this subject.

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