Support in other languages: 
Showing results for 
Search instead for 
Do you mean 

Welcome to the Forums!

Welcome to Lenovo's Peer-to-Peer Discussion Community!
Please note our guidelines. How to register and login and Community FAQs.

Help Lenovo Shape the Future of PCs

Take the ownership survey. Share your ideas with our product team

Community Spotlight

Visit the Community Blog

Are you ready for Windows 10?

Get to know Windows 10
Visit the Windows 10 Support Center
Reply
Highlighted
Fanfold Paper
Posts: 12
Registered: ‎06-27-2011
Location: North Carolina
0 Kudos

T61p XP3 with Mat**bleep**a UJ-852 will not read CDs

Got From IBM Certified Used Equipment back in April, and just noticed I can't read CDs.  Read alot of problems with the UJ-852 and DVDs, but not the problem I'm (my wife) is having.  Machine Type 6457 AK7 with latest BIOS and Controller code.  I have the Extended Warranty, but haven't found the right number to call.  I can replace the hardware myself, and don't want to send Laptop back.

 

I sounds as if the Mat**bleep**a hardware has had problems for a while, and I should be able to get some help from Lenovo.

How come they put that drive in there in the first place, knowing it had problems... maybe I wouldn't notice... well, my wife noticed and her temperature is rising fast

 

Any suggestions??

 

Regards,

Billl

 

Posts: 1,928
Kudos: 162
Solutions: 96
Registered: ‎05-16-2008
Location: USA
0 Kudos

Re: T61p XP3 with Mat**bleep**a UJ-852 will not read CDs

1-800-426-7378 the DVD should be a CRU so you won't have to send the laptop in



_______________________________
Thinkpad R61 7733-1GU
Thinkpad X61T 7762-54U
Thinkpad X60T 6363-4GU
_______________________________

Did a member help you today? Thank them with a Kudo!

If a post answers your question, please mark it as an "Accepted Solution"!

Regards,
GMAC
Fanfold Paper
Posts: 12
Registered: ‎06-27-2011
Location: North Carolina
0 Kudos

Re: T61p XP3 with Mat**bleep**a UJ-852 will not read CDs

Thanks... I'm past my 90 days, but have 1 Year ext warranty...now all I have to do is get the right person to talk to me... was a little late tonight.  Guess I'll try IBM-SERVon Monday.

billl