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Posts: 2
Registered: ‎03-13-2008
Location: Vienna, VA
Message 811 of 1,567 (1,330 Views)

Re: T61p exhibiting 1 long and 2 short beep and black screen

Just throwing my name in here to say that I am also affected.
T61p
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Posts: 16
Registered: ‎06-02-2011
Location: Indonesia
Message 812 of 1,567 (1,323 Views)

Re: T61p exhibiting 1 long and 2 short beep and black screen

I am still hoping good news from Mr Mark Lenovo
Paper Tape
Posts: 1
Registered: ‎06-06-2011
Location: USA
Message 813 of 1,567 (1,285 Views)

Re: T61p exhibiting 1 long and 2 short beep and black screen

I have the exactly same problem. My T61p has been sit there for 2.5 years. Just noticed this post today, called CS in atlanta, but he rejects me rudely.  

What's DOS?
Posts: 1
Registered: ‎06-06-2011
Location: United Kingdom
Message 814 of 1,567 (1,266 Views)

Re: T61p exhibiting 1 long and 2 short beep and black screen

Hi Mark,

 

To add to the public list as per my private mail; I too have a T61p that has gone down with this problem. Details as follows:

 

Model                   t61p widescreen

Type                     6459-CT0

S/N

Manufactured     07/11

 

Best regards

 

Jp

 

 

 

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Posts: 22
Registered: ‎04-05-2008
Location: Vietnam
Message 815 of 1,567 (1,255 Views)

Re: T61p exhibiting 1 long and 2 short beep and black screen

There are too much T61 and T61P dead with a manufacture error from Lenovo, but they still not make a warranty for us or charge too much money to repair....Smiley Sad

 

I think somebody in US can put them in justice, and maybe prevent Lenovo do it again.

 

 

Paper Tape
Posts: 3
Registered: ‎12-21-2010
Location: Nashville, Tennessee, USA
Message 816 of 1,567 (1,226 Views)

Re: T61p exhibiting 1 long and 2 short beep and black screen

[ Edited ]

Just before last Christmas, the Nvidia NVS 140m card in my T61 crashed, it just showed random colored squares.

 

I called customer service, and they sent me a box the next day and the laptop got fixed in about one week.

 

As for this, it was a good experience.

 

The the tragedy began.

 

I was worried that it might get crashed again, so I left to my wife to check her emails.

She only used it for about one hour a day.

 

One day in May, the machine never boot up.

 

I called the customer service again, so they sent me another box to return it for repair.

 

However, I got a phone just now, and a lady said they would charge ~$420 to replace the motherboard.

 

I was told that they only provide three month warranty for it.

 

Now it became clear that for the first repair, they replaced the mother board with a good video card.

However, the motherboard itself had a very bad quality.

 

So for this T61, I just used this laptop for a little more than two years and now I have to throw it into trash can.

 

 Moderator Note: Edited subject to match content.

 

Blue Screen Again
Posts: 9
Registered: ‎06-07-2011
Location: Denmark
Message 817 of 1,567 (1,212 Views)

Re: T61p exhibiting 1 long and 2 short beep and black screen

I have some positive news for a change.

 

4 weeks ago my T61p (8891-CTO) broke down with the infamous 1 long beep and 2 short beeps issue.

The notebook just went out of warranty mid January 2011 (still within 6 months after the warranty had expired)

 

After finding this thread I contacted my local Lenovo support agent (in Europe) which after a short discussion found a case on this exact error and granted a free replacement of the laptop planar (mainboard).

3 days later UPS picked up my laptop for shipment to the nearest repair facility. Another 6 days later I had the laptop back in full working condition.

 

I am fully satisfied with this support and feel very happy about the way I have been treated.

 

Details about my notebook:

Thinkpad T61p (SXGA+, 4:3)

Type: 8891-CTO

CPU: Intel Core2Duo T7800 2.6 GHz

Graphic: NVIDIA Quadro FX570M (256MB)

Planar FRU: 42W7650

Memory: 4GB (2x 2GB)

 

Punch Card
Posts: 16
Registered: ‎06-02-2011
Location: Indonesia
Message 818 of 1,567 (1,167 Views)

Re: T61p exhibiting 1 long and 2 short beep and black screen

@mgselv: lucky to you... your customer service care for this issue... In my country Indonesia,I just 5 days out of warranty... and they charge me 780$ to fix my T61....Right now, I confuse where the place to buy post warranty service
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Posts: 12
Registered: ‎05-19-2011
Location: Hanoi, Vietnam
Message 819 of 1,567 (1,096 Views)

Re: T61p exhibiting 1 long and 2 short beep and black screen

I am waiting for reply of him but no.
Please tell me do something in the next?
Fanfold Paper
Posts: 6
Registered: ‎06-01-2011
Location: Boston
Message 820 of 1,567 (1,090 Views)

Re: T61p exhibiting 1 long and 2 short beep and black screen

@migselv

 

Congrats on your winnings!

Do you have any advice for what to say the support people in a constructive way? or did you just happen to meet the right guy at the right time?

My first attempt at calling support was a disaster. To the point where I felt like an idiot for calling at all, being outside of warranty and all. The man I talked to didn't seem to know what the hell I was talking about, and showed very little interest in the problem.

 

I am planning a second call, but I have no idea how to approach this or how to behave. I could go in very aggressive all-in, or I could go with the ass kissing-method.

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