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RabbitVix
Paper Tape
Posts: 2
Registered: ‎05-15-2013
Views: 431
Message 1 of 3

The keyboard and the TouchPad stopped working!

I've tried everything! In the bios setup (f2) the keyboard works! I tested the keyboard and touchpad using the rescue and recovery CD and functioned! Is not a physical problem because I put a HD from another T61 and both peripherals are working again! So I think the problem is in the operating system Vista 32bits. Has anyone experienced this? thank you

Highlighted
Retired Support Specialist
Posts: 1,291
Registered: ‎12-06-2012
Location: Raleigh, NC
Views: 396
Message 2 of 3

Re: The keyboard and the TouchPad stopped working!

Hi, Rabbitvix

 

I haven't experienced this issue, but the fact that the keyboard works in BIOS but not in the OS indicates a software issue, not hardware. I would recommend booting the machine in Safe Mode to see if this helps. If the TouchPad and the keyboard resume functioning in Safe Mode, then we may be able to solve this issue by removing a driver.

 

To boot into Safe Mode in Windows Vista:

 

  • Start the computer from cold boot.
  • When the splash screen appears (says "Lenovo) being tapping F8 repeatedly.
  • Continue tapping F8 until a menu appears.
  • Select Safe Mode.
  • Hit Enter.
  • The computer should now boot to Safe Mode.


Also, one final question: If you plug in an external mouse, does this function well, or does it experience problems as well?

 

Best of luck,

Adam

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RabbitVix
Paper Tape
Posts: 2
Registered: ‎05-15-2013
Views: 377
Message 3 of 3

Re: The keyboard and the TouchPad stopped working!

Thanks Adam but I preferred to radicalize and formatted the laptop and now everything is working! Thanks for your help!

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