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Blue Screen Again
Posts: 9
Registered: ‎10-18-2008
Location: Oakland, California
Message 1 of 15 (5,191 Views)

USB ports stopped working T42p

[ Edited ]

Both USB ports suddenly stopped working.  Tested with several devices.

Power is there, indicated by the light on MSFT wireless mouse

There is a screw to the right of the upper USB port.  Unusuall??

I have 2 other 42p's but do not have this screw.

Is there something specific for this 2373C96 ser# xxxxxxx  ?

 

 Moderator Note; s/n edited for members own protection

Message Edited by andyP on 10-18-2008 08:30 PM
Guru
Posts: 7,626
Registered: ‎11-23-2007
Location: USA
Message 2 of 15 (5,172 Views)

Re: USB ports stopped working T42p

Welcome to the forum!

 

I'd suspect a hardware failure here, ThinkPads of this generation are infamous for USB ports going nuts.

 

Try booting from a "live" Linux CD and see whether the ports work under a different OS. Make sure that any devices are plugged in on the boot.

 

This distro will work "out of the box" on your machine:

 

http://www.linuxmint.com/release.php?id=15

 

Good luck. 

Cheers,

George




In daily use: R60F, R500F, T61, T410

Collecting dust: T60

Enjoying retirement: A31p, T42p,

Non-ThinkPads: Panasonic CF-31 & CF-52, HP 8760W




Starting Thursday, 08/14/2014 I'll be away from the forums until further notice. Please do NOT send private messages since I won't be able to read them. Thank you.
.
Blue Screen Again
Posts: 9
Registered: ‎10-18-2008
Location: Oakland, California
Message 3 of 15 (5,135 Views)

Re: USB ports stopped working T42p

George, thanks for the advice.

I haven't tried it yet ... do I need a second partition for Linux?

Will the download do any damage to the XP?

Borut

Punch Card
Posts: 18
Registered: ‎10-20-2008
Location: dublin
Message 4 of 15 (5,123 Views)

Re: USB ports stopped working T42p

hello

 

moste of the linux cds have the option to load linux without installing anything. one i know of that does this is ubuntu.

 

about the USB problem u have. 

 

check if you have the newest drivers installed.

use lenovos download and support site .

 

check for

newest Intel chipset drivers.

BIOS updates

Newest Power management drivers

 

these are what i can think of is related to the USB controller on your motherboard.

 

a good feture on the lenovo dowloade and supprt site is the release notes for the drivers.

check em to see if your problem is listed on the specific drivers page.

 

//Alex 

Guru
Posts: 7,626
Registered: ‎11-23-2007
Location: USA
Message 5 of 15 (5,085 Views)

Re: USB ports stopped working T42p

The distro I've suggested will run from your CD-ROM (or whatever media drive your T42p has) without affecting the contents of the hard disk.

 

Once again, make sure that whatever you want to test the USB ports with is plugged when booting the "live" CD.

 

Good luck and keep us posted.

Cheers,

George




In daily use: R60F, R500F, T61, T410

Collecting dust: T60

Enjoying retirement: A31p, T42p,

Non-ThinkPads: Panasonic CF-31 & CF-52, HP 8760W




Starting Thursday, 08/14/2014 I'll be away from the forums until further notice. Please do NOT send private messages since I won't be able to read them. Thank you.
.
Blue Screen Again
Posts: 9
Registered: ‎10-18-2008
Location: Oakland, California
Message 6 of 15 (5,044 Views)

Re: USB ports stopped working T42p

George,  I made a CDfrom this URL you sent me http://www.linuxmint.com/release.php?id=15

but I cannot make it boot.  XP always comes up.  What next?

Incidentally, I had an obsolete BIOS, loaded the current one (MIGR-50273), but that did not fix the problem. 

Borut

Guru
Posts: 7,626
Registered: ‎11-23-2007
Location: USA
Message 7 of 15 (5,038 Views)

Re: USB ports stopped working T42p

Have you burned it as an ISO image file?

 

Are you trying to boot using F12 and your media drive as a temporary boot device?

 

Good luck and let us know.

 

 

Cheers,

George




In daily use: R60F, R500F, T61, T410

Collecting dust: T60

Enjoying retirement: A31p, T42p,

Non-ThinkPads: Panasonic CF-31 & CF-52, HP 8760W




Starting Thursday, 08/14/2014 I'll be away from the forums until further notice. Please do NOT send private messages since I won't be able to read them. Thank you.
.
Blue Screen Again
Posts: 9
Registered: ‎10-18-2008
Location: Oakland, California
Message 8 of 15 (4,932 Views)

Re: USB ports stopped working T42p

Guru, thanks for your advice on 10/20 ... I had 14 days delay with this problem, which I'll restate:

both USBs stopped working about the time when I downloaded the new version of Apple Itunes. ???

I do have the correct BIOS. 

PC doctor tells me all USBs are vorking properly. 

There is power because I see green light on my MSFT USB mouse plug.

 

I followed your advice to try if USBs work with Linux, but still cannot load it while pressing F12.  The XP always comes up. 

I'll be grateful for instructions how to load Linux via CD drive -- or whatever you think I should do.

thanks, Borut 

What's DOS?
Posts: 1
Registered: ‎01-12-2009
Location: USA
Message 9 of 15 (4,620 Views)

Re: USB ports stopped working T42p

[ Edited ]
Guys try download www.Ubuntu.com it's a lot easier form of Linux to work with and to isolate if this is a hardware or sw issue.  My T42p USBs all stopped working as well and I've tried EVERYTHING - 3 weeks support with Microsoft, Static discharge, OS re-install, Ubuntu etc. It's definitely hardware and apparently needs the motherboard replaced at a cost of about $450!  That's more than this machine is now worth.  I believe Lenovo have a recall issue here, it seems many people have this issue, see http://www.oneafrikan.com/archives/2006/03/03/ibm-t42p-thinkpad-usb-ports-not-working/ That's hardly a coincidence???
Message Edited by justinc on 01-12-2009 07:41 PM
Blue Screen Again
Posts: 9
Registered: ‎10-18-2008
Location: Oakland, California
Message 10 of 15 (4,311 Views)

Re: USB ports stopped working T42p

from the posted comments it appears there is some design flaw of USB on T42,

does anyone know if Lenovo plans to advise T42 users how to fix the problem?

not having USB working severely limits usability of T42