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rjsolrac
Punch Card
Posts: 5
Registered: ‎02-14-2011
Location: japan
Views: 25,298
Message 11 of 39

Re: installation of Bluetooth driver - error 1935

May I know the hardware ID of your bluetooth device (pid). You can get it from Device Manager >> Bluetooth >> Thinkpad Bluetooth 2.1 with Enhanced Data Rate II (probably this has yellow bang since you cannot install the driver) >> double-click to launch Properties window >> Details tab > choose Hardware ID from the drop-down list .

 

Please Copy all information in there, then paste in this forum.

 

BTW, new driver will be released soon. But we cannot guarantee this issue will be fixed since we cannot recreate this problem. Please try with that driver once released but backup you system first just in case.

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jldai
Paper Tape
Posts: 9
Registered: ‎03-07-2011
Location: US
Views: 25,250
Message 12 of 39

Re: installation of bluetooth driver - error 1935

I had same problem with TP SL300 win7sp1 64bit when installing Bluetooth with Enhanced Data Rate Software II for Windows 7 (32-bit, 64-bit), Vista (32-bit, 64-bit) - ThinkPad 6.2.1.3100 (released 4-4-2011). What I did was: uninstall all MS Visual C++ 2005 Redistributable and it (x64) version, uninstall Thinkpad Bluetooth with Enhanced Data Rate Software II (all from control panel->programs and features, then reinstall them (x86 and x64) from downloads at http://www.microsoft.com/downloads/en/details.aspx?familyid=766a6af7-ec73-40ff-b072-9112bab119c2&dis... and  the bluetooth software 6.2.1.3100. It worked after these. I am not sure which one made it work but only after I had uninstalled the old version of bluetooth software, my installation went through without the error.

tomlut
Ctrl-Alt-Del
Posts: 5
Registered: ‎07-27-2010
Location: Antarctica
Views: 25,199
Message 13 of 39

Re: installation of Bluetooth driver - error 1935

I have exactly the same problem, OS and laptop model as AnotherPint and am also experiencing the problem.

PID:

USB\VID_0A5C&PID_2145&REV_0399
USB\VID_0A5C&PID_2145
fxdb07
What's DOS?
Posts: 1
Registered: ‎06-07-2011
Location: Finland
Views: 24,790
Message 14 of 39

Re: installation of Bluetooth driver - error 1935

I also have the same issue with W510
USB\VID_0A5C&PID_217F&REV_0360
USB\VID_0A5C&PID_217F
rjsolrac
Punch Card
Posts: 5
Registered: ‎02-14-2011
Location: japan
Views: 24,657
Message 15 of 39

Re: installation of Bluetooth driver - error 1935

root cause already determined. This will be fixed on the next 6.4 release. thanks

rossi50521
What's DOS?
Posts: 1
Registered: ‎08-05-2011
Location: Italy
Views: 24,442
Message 16 of 39

Re: installation of Bluetooth driver - error 1935

Can you please let us know when the "next 6.4 release" will become available for Windows 7 64 bit running on a W510?

Currently in the drivers download page:

http://support.lenovo.com/en_US/research/hints-or-tips/detail.page?&LegacyDocID=MIGR-74582

I can only find rel. 6.2.1.3100 dated 4 April 2011...

Thank you very much.

Mario

rjsolrac
Punch Card
Posts: 5
Registered: ‎02-14-2011
Location: japan
Views: 24,404
Message 17 of 39

Re: installation of Bluetooth driver - error 1935

Hello Mario,

 

As far as I know, the HDD delete during BT upgrade issue should already be fixed with 6.2.1.3100 (W510).  BTW6.4 will fix the problem on later Thinkpads (W520).

preeves
Punch Card
Posts: 24
Registered: ‎04-14-2009
Location: fdsdfs
Views: 24,127
Message 18 of 39

Re: installation of Bluetooth driver - error 1935

and when the update patch will be available ?

 

I trashed my x100e twice with this !

creel
What's DOS?
Posts: 1
Registered: ‎09-13-2011
Location: Sweden
Views: 23,936
Message 19 of 39

Re: installation of bluetooth driver - error 1935

Hi everyone,

I experienced the same problem on my Dell E6510, another laptop I know - but I'm also using Windows 7 and this error occured when I was trying to install bluetooth software.

 

I did a lot stuff but nothing helped but this actually helped:

 

SOLUTION: I turned on the service Windows Modules Installer!

So just go in to services.msc and make sure this service is running since it's crucial to install bluetooth software.

 

Hope it helps for you too! Smiley Happy

preeves
Punch Card
Posts: 24
Registered: ‎04-14-2009
Location: fdsdfs
Views: 23,824
Message 20 of 39

Re: installation of bluetooth driver - error 1935

nope...still the same thing even with the service runnin

 

http://i7.photobucket.com/albums/y272/sniper000/Capture-3.png

 

Moderator Note: Image size > 50k, converted to link.

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