08-29-2010 07:17 AM - edited 08-29-2010 07:22 AM
I have a thinkpad T61p bought in 2008 which is supposed to have a 4 year warranty. Last i checked (a coupe of months ago) it was all ok
anyways, today i go to the regular link: http://www-307.ibm.com/pc/support/site.wss/document.do?sitestyle=lenovo&lndocid=LOOK-WARNTY#sw
and enter my CORRECT S/N or type (i tried both seperately and together- and yes i checked them- they're correct)
Type is 8891-CTO so i just enter 8891 = Information for Warranty was not found. Please click back and try again or you may navigate clicking on 'Warranty'.
Same error if i enter my S/N which is *
so what now?
Moderator edit: Masked serial number to prevent mis-use.
Solved! Go to Solution.
08-29-2010 07:27 AM
I just checked the page you are looking up using type 8891 and the serial number you gave, and came up with a warranty expiration of 2012-02-10. Perhaps the lookup mechanism was down temporarily? Try again?
08-29-2010 09:24 AM