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12-29-2020

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ThinkPad X1 Tablet 1st Gen Black screen; won’t reboot

2020-12-29, 19:39 PM

My computer/tablet seemed to have died. Hopefully, someone here could help me with any possible options. When I went to turn it on, I get a dead screen. I can feel that it’s warm, and the keyboard lights up, so there is power getting to it, but I can’t power off or get to any kind of screen with an error message. Anything I can do? It’s 3-4 years old, rarely used. Could it be a battery or Motherboard issue? Trying to let the battery die and see if I can recharge it. Any other thoughts or ideas would be appreciated. 

 

MOD: Title edited to add details - Doc

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4192 Posts

12-13-2016

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Re:Black screen; won’t reboot

2020-12-29, 20:54 PM

Welcome to the Community

 

It might help to know just which ThinkPad tablet you have. Is there any way to connect an external display to see if that's working?

 

Doc


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2 Posts

12-29-2020

United States of America

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Re:Black screen; won’t reboot

2020-12-29, 21:33 PM

ThinkPad X1 Tablet 1st Gen (Type 20GG, 20GH) - Type 20GG

MOD: Serial number removed as it's a privacy risk on a public forum - Doc

 

I wasn’t able to get an external screen to work 

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5641 Posts

08-02-2018

Philippines

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Re:ThinkPad X1 Tablet 1st Gen Black screen; won’t reboot

2021-02-11, 17:14 PM

You can have it checked at any of our listed authorized repair centers to identify which part failed as well. You can find it here: https://pcsupport.lenovo.com/us/en/partnerlocator

Just fill up the information.

 


Jwes_Lenovo



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