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retro8
Paper Tape
Posts: 2
Registered: ‎01-10-2015
Views: 22,709
Message 1 of 11

High cpu process for On screen display drawer

Hi,

 

Have been using my new Thinkpad 10 for few hours and found the process On screen display drawer is using 30 to 40 % of cpu  Is that normal? Can limit the cpu process to 10% or disable it?

 

 

 

sorenix
Paper Tape
Posts: 3
Registered: ‎10-13-2016
Location: SE
Views: 20,805
Message 2 of 11

Re: High cpu process for On screen display drawer

Same issue here on ThinkPad X1 Yoga, but for some strange reason it started just today (20170622) after a regular windows update and restart laptop's fan was so high that I checked Task manager and found same stuff like 2x-3x % CPU usage for no obvious reason.

 

So I Ended the task from Task Manager (on Windows 10), and stopped the service "Lenovo Hotkey Client Loader" from services.msc, and made it to be "Manual" not "Automatic".

Evil_Overlord
Serial Port
Posts: 29
Registered: ‎06-30-2009
Location: US
Views: 20,533
Message 3 of 11

Re: High cpu process for On screen display drawer

Same here with Yoga 370. Using about 30% of CPU, and causing high heat and fan usage.

X201s, 4GB, W10
ericy_u
Paper Tape
Posts: 4
Registered: ‎10-28-2017
Location: JP
Views: 18,243
Message 4 of 11

Re: High cpu process for On screen display drawer

Same here with X1 Yoga 2gen. The issue seems to occur randomly.

tbThink17
Blue Screen Again
Posts: 29
Registered: ‎10-29-2017
Location: US
Views: 17,919
Message 5 of 11

Re: High cpu process for On screen display drawer

Same here on X1C5.  Running at 80% CPU!

Vince42DE
Serial Port
Posts: 47
Registered: ‎08-15-2015
Location: DE
Views: 15,867
Message 6 of 11

Re: High cpu process for On screen display drawer

Same here ... wouldn't it be awesome, if Lenovo would provide a solution for this? I tried to find the related installation package, but were not able to find it. It would be nice, if we could also uninstall unwanted / no longer working components. 

Str8WhiteGuy
What's DOS?
Posts: 2
Registered: ‎03-27-2018
Location: US
Views: 15,727
Message 7 of 11

Re: High cpu process for On screen display drawer

go ahead and uninstall!

http://www.shouldiremoveit.com/On-Screen-Display-76085-program.aspx

Program details

Installation folder: C:\Program Files\lenovo\hotkey
Uninstaller: rundll32.exe "C:\Program Files\Lenovo\HOTKEY\cleanup.dll",InfUninstallEx DefaultUninstall.LH C:\Program Files\Lenovo\HOTKEY\tphk_tp.inf
Estimated size: 22.44 MB
Vince42DE
Serial Port
Posts: 47
Registered: ‎08-15-2015
Location: DE
Views: 15,585
Message 8 of 11

Re: High cpu process for On screen display drawer

I will try that ... are there maybe more superfluous software packages that should be removed? I wish there were a list ... and unfortunately most of the installed packages are hidden in Windows 10's "Remove Program" feature.

Valiant
Ctrl-Alt-Del
Posts: 28
Registered: ‎12-09-2012
Location: US
Views: 11,753
Message 9 of 11

Re: High cpu process for On screen display drawer

This is still a problem for me, even with up to date drivers as of January 2019.  It almost always occurs upon Resume after suspending my laptop.  CPU usage for the offending EXE is pegged at 100%.  I have to "End Task" in Task Manager to recover.  Of course, because the tposd exe is taking up so much CPU it takes forever to navigate/refresh windows Task Manager.

 

Please fix this, Lenovo!

Highlighted
kevinphilips
Paper Tape
Posts: 1
Registered: ‎03-28-2019
Location: GB
Views: 9,396
Message 10 of 11

Re: High cpu process for On screen display drawer

Had the same isue after the latest windows update to 1809.

 

The fix is to find the service and change it from Automatic to Automatic Delayed.

 

Instructions:

 

  • Open Services.msc
  • Find Lenovo Hot Key Client Loader
  • Click Properties
  • Change Startup Type to Automatic (Delayed) from just Automatic
  • Restart the system

From looking at why..... it appears the service starts before the full initialisation of the antivirus service which causes a loop and lock.  

 

Setting it to delayed causes the antivirus to fully load which then accepts the requests of the Hot Key Client Loader.

 

 

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