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4 Posts

02-02-2017

Poland

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Issue with Lenovo X1 device with AVStream Camera 2500 and drivers published by Intel

2017-02-02, 13:17 PM

Hello!

 

I have got Lenovo ThinkPad X1 Tablet (Type 20GG-002AGE).

Tablet is equip with GPU Intel HD Graphics 515 and Camera AVStream Camera 2500 (VEN_8086&DEV_191E).

 

I found two drivers released by Intel for this camera:

1st. version 30.9600.6887.247

2nd version 30.9600.7082.2627

 

On both drivers there were problems in Microsoft Camera application (version 6.3.9600.16384) and in external application, which is using internal camera applied in the device.

 

Basically problems concerned:

1. General stability - unexpected crashing in Microsoft Camera application or during previewing gallery (on newest/last pictures camera is turning on, which is indicated by diode - quick moving between pictures made application crashed) and

2. Flash light - in mode of static light, used in video recording (dedicated setting for video) and in the same context, in external application.

 

Conclusions based on observations are following:

1. Version 30.9600.6887.247 - camera was unstable and crashed many times - static flash light worked fine (in both Microsoft Camera application and external application).

2. Version 30.9600.7082.2627 - camera was stable (no crash occurred) - static flash light didn't working well for longer (flash light is just blinking (in the moment of launching, triggering light) and next not lighting)).

 

Question is whether there is any following version of this driver, which is fixing both issues?

If no, what can be done here, to make (on drivers version 30.9600.7082.2627) camera flash full working?

 

Best Regards!

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4 Posts

02-02-2017

Poland

15 Signins

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  • Posts: 4
  • Registered: ‎02-02-2017
  • Location: Poland
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  • Message 2 of 5

Re: Issue with Lenovo X1 device with AVStream Camera 2500 and drivers published by Intel

2017-02-07, 7:39 AM

Anyone faced also such issue?

I really want to find out any concrete solution...

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49 Posts

08-16-2016

United States of America

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Re: Issue with Lenovo X1 device with AVStream Camera 2500 and drivers published by Intel

2017-02-22, 17:28 PM

Have you tried downloading the latest driver packages from Lenovo's website??

 

Another person had a big issue with their audio and it got solved as soon as they updated their drivers TRU Lenovo - Yes, I am aware the manufacturer has their own drivers (that may even be the latest) but its best if you simply go here:

 

http://pcsupport.lenovo.com/us/en/products/Tablets/ThinkPad-Tablet-Series/ThinkPad-X1-Tablet/Downloads

 

And call it a day - give it a try. 

 

Let me know if it works...

 

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4 Posts

02-02-2017

Poland

15 Signins

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  • Posts: 4
  • Registered: ‎02-02-2017
  • Location: Poland
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  • Message 4 of 5

Re: Issue with Lenovo X1 device with AVStream Camera 2500 and drivers published by Intel

2017-02-23, 7:06 AM

Hi Aioros00!

 

Version shared on web site is 30.9600.7082.2627 (N1LC104W), which was tested and described by me before.

To do double check, I tried to install it directly from the web site and verify then, but behaviour was the same like before.

 

In case of this issue, I tried Email Support channel also and consultant successfully raised thread to Software team!

They replicated this specify problem and are looking for solution.

 

No matter of results, I will share them with you here! 

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1 Posts

03-27-2018

Poland

3 Signins

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  • Registered: ‎03-27-2018
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  • Message 5 of 5

Re: Issue with Lenovo X1 device with AVStream Camera 2500 and drivers published by Intel

2018-03-27, 12:52 PM

Hello!

 

I'd like to ask if there were any progress on resolving this issue? I have the same problem in the company i work for, and would be gratefull if there was anything that could resolve the problem.

 

Best Regards!

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