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10 Posts

03-05-2013

United Kingdom

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Lenovo Tablet keeps rebooting / restarting

2013-03-05, 12:55 PM

Out the tablet on charge overnight as I usually do.

 

This morning I find the tablet constantly rebooting.  I get past the LENOVO screen only for it to vibrate and start all over again.

 

It's in constant reboot and won't even switch off completely.

 

I can enter bios (or whatever it's called) but keeping fingers on volume buttons.

 

Tried rebooting from there and tried wiping cache.

 

It's probably out of warranty now, so sending it back is probably not an option.

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1302 Posts

12-06-2012

Raleigh, NC

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Re: Lenovo Tablet keeps rebooting / restarting

2013-03-06, 3:03 AM

Hi, paulcreedy

 

If you are stuck in a reboot loop in which you cannot even turn off the system, then I think you may need to try a factory reset, which can be found in the Recovery Utility. This can be accessed by pressing the Volume Up button when the machine is first booting. If the reset works, then all personal data and apps will be lost, unfortunately.

 

Hope it helps,

Adam

 

 

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10 Posts

03-05-2013

United Kingdom

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Re: Lenovo Tablet keeps rebooting / restarting

2013-03-06, 9:30 AM

That sorted it but I lost files that were on my internal SD :-(

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139 Posts

03-15-2013

Ukraine

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Re: Lenovo Tablet keeps rebooting / restarting

2013-03-17, 14:58 PM

I have some problem - but reset don't help. Don't help and Ukrainian service centers... Can Lenovo helps any another way to unblock TPT?

- Bricked - Thinkpad Tablet 1 - Lenovo Please Help !! (more than 90 days bricked and counting)
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1302 Posts

12-06-2012

Raleigh, NC

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Re: Lenovo Tablet keeps rebooting / restarting

2013-03-17, 21:37 PM

Hi, Dmitry_11111

 

When you attempted the reset, did any change occur? Are you also experiencing a boot loop? How long have you been experiencing issues with your Tablet?

 

Thanks in advance,

Adam

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139 Posts

03-15-2013

Ukraine

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Re: Lenovo Tablet keeps rebooting / restarting

2013-03-17, 21:57 PM

Hi, Adam,

 

Any change after the reset. My TPT has boot loop for several times(4-5) any time after turn on. This problem start after update from 3.1 to 4.0 by Lenovo three weeks ago. Ukrainian Lenovo services can't repair my TPT.

- Bricked - Thinkpad Tablet 1 - Lenovo Please Help !! (more than 90 days bricked and counting)
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139 Posts

03-15-2013

Ukraine

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Re: Lenovo Tablet keeps rebooting / restarting

2013-03-18, 18:41 PM

I see - this problem is not only mine. Can Lenovo purchase any update to fix it?

- Bricked - Thinkpad Tablet 1 - Lenovo Please Help !! (more than 90 days bricked and counting)
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1302 Posts

12-06-2012

Raleigh, NC

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Re: Lenovo Tablet keeps rebooting / restarting

2013-03-18, 19:19 PM

Hi, dmitry_11111

 

Apologies for the delay in my response. When you start the system, does the boot loop eventually end and the operating system finally loads? When you contacted Lenovo Ukraine about a repair, did they say why they could not help you repair it?

 

Thanks in advance,

Adam

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139 Posts

03-15-2013

Ukraine

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  • Message 9 of 61

Re: Lenovo Tablet keeps rebooting / restarting

2013-03-18, 19:29 PM

Hi, Adam,

 

No, after 4-5 boot loop TPT switch-off. System not load. I am twice put my TPT to different Ukrainian service centers, but they can't do anything. The Lenovo hot line says that they carry about only guarantee computers and haven't possibility to repair my tablet. Even more - they says that there aren't technical possibility to repair my tablet because Lenovo don't provide them with such software for my tablet and they didn't ask such software for me, because TPT is out of guarantee. I don't ask for guarantee service and was ready to pay for repair.

- Bricked - Thinkpad Tablet 1 - Lenovo Please Help !! (more than 90 days bricked and counting)
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1302 Posts

12-06-2012

Raleigh, NC

545 Signins

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  • Message 10 of 61

Re: Lenovo Tablet keeps rebooting / restarting

2013-03-18, 19:47 PM

Hi, Dmitry_11111

 

I may be able to help you with this. Could you send me a private message containing your serial number, name and other relevant information?

 

Thanks in advance,

Adam

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