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43 Posts

11-17-2010

Denmark

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  • Message 301 of 329

Re: Power button problems

2012-09-02, 15:21 PM

The TPT is packed and will be collected by UPS tomorrow for repair of the broken powerbutton. I am worried that they'll just replace with the same component, and it will break down again some months from now. 

 

From experience, have any of you guys had the replacement power button break?

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131 Posts

11-11-2011

Norway

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Re: Power button problems

2012-09-02, 16:37 PM
I've had mine replaced twice, but my first replacement was quite early. I believe they now has an improved design..... I actually hope it will brake again....
TPT 64GB 3G - 18382DG - 00132_WE
Laptop X200
Laptop X41
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105 Posts

10-12-2011

Australia

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Re: Power button problems

2012-09-03, 7:45 AM

Do they just fix/resolder the power button or do they replace any/all the internals?

 

My TPT had quite a lot of data stored on it (mostly backed up of course ... but not all).

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43 Posts

11-17-2010

Denmark

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Re: Power button problems

2012-09-03, 8:15 AM

ok. thanks! I hope they'll replace with something better then. 

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131 Posts

11-11-2011

Norway

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Re: Power button problems

2012-09-03, 8:56 AM

They replace the camera module (which has the power and volume buttons). 

 

During my last repair, they didn't do a factory reset, so I kept all my data...

TPT 64GB 3G - 18382DG - 00132_WE
Laptop X200
Laptop X41
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105 Posts

10-12-2011

Australia

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Re: Power button problems

2012-09-05, 1:33 AM

Definitely can't fault Lenovo service ... from reporting power button failure to fixed and back in my hands in under a week.

 

Shows the efficiency and standard of their AU division. C'mon Aussie.

 

No data wipe here either. They even charged the battery too.

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16 Posts

04-04-2012

iowa

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  • Message 307 of 329

Re: Power button problems

2012-09-07, 18:05 PM

I got a call from the repair center that they would charge $900 to repair the power button on my machine because there was spill damage and that was not covered by warrenty. Just want to let you know how rediculous it is! I have asked them to send the machine back.

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43 Posts

11-17-2010

Denmark

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Re: Power button problems

2012-09-07, 18:41 PM
Got the tpt back today with the camera module replaced. Can't really complain about the repair service. Exactly 5 days since I send it in for repair.
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9380 Posts

11-27-2007

Slovakia

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Re: Power button problems

2012-09-08, 17:06 PM

Andy  

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3 Posts

11-22-2011

California

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  • Message 310 of 329

Re: Power button problems

2012-09-28, 5:42 AM

For my case It was not a bug, but a hardware issue.  Which was quickly solved by disassembling the TPT.

Read on to learn how I fixed this problem in less than 15 minutes.

 

I started experieincing this same problem a week ago.  Until today when the power button finally stopped working.  At this point I felt like I put 500$ down the drain.  I've had the TPT since it launched here in the US and it is the first consumer electronic I've owned that broke down on it's own.

 

So, with nothing else to lose, I decided to open it up. At first, I was unable able to pry it open, but with a quick google search I was able to find a disassembly video. Following the instructions, I had successfully pryed open my TPT in a few minutes.  (It's very easy to pry open, just 2 standard phillips screw) Once opened, I located the power button and analyzed how the power button worked. Off to the side I noticed a small piece about a centimeter wide.  I picked it up and examined the piece and compared it to the power button.  I instantly realized the two went together.  I placed the small piece against the power button and pushed the button and at last, the screen turned on.  After that, I just carefully reassembled my TPT and here I am telling you all so that you can fix your power button issues as simply as I did, on your own, in less than 15 minutes.

 

Here is the disassembly video for reference: TPT Disassembly Video

Once you load the page, on the left side bar click on "FRU service videos" > FRU service: full system disassembly and assembly videos.

 

*Not recommeneded for anyone, do this at your own risk*

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