02-07-2014 06:58 AM - last edited on 02-07-2014 07:25 AM by andyP
So i just recieved my TPT2 and i'm loving it. I bought it off the outlet so it didnt come with the stylus, but when i was purchasing i talked to a customer rep from lenovo that said the model 3679xf2 had the digitizer support so i bought that one. So i used wacoms reelfeel compatibility checker and i passed so I installed the drivers there. However im still getting a bang on the device manager on the wacom device. Is this ok or do I need to install drivers directly from lenovo?
Moderator Note; subject edited; system added
02-09-2014 12:41 AM
02-09-2014 11:05 AM
When you say you're getting a "bang" on the device, what do you mean?
If you go to Device Manager, and there's a yellow bullet on the device, then that means it may not have started properly. That does not necessarily mean you do not have the digitizer. An issue that's been cropping up recently with some of the devices is that the rear camera does not power on properly under Windows 8.1, Bios 2.1, and the currrent drivers. It exhibits as a "bang" in device manager, and the workaround is to disable the device, then re-enable it.
You may want to try the same with your Wacom digitizer. Also, you may want to try downgrading the Intel Graphics driver to the last Lenovo release, which is .1176, and to install the Lenovo branded Wacom driver, which is the "WinTab" driver for the Tablet 2 and Helix (but oddly, not for any of the other Wacom powered laptops they sell...).
Give those a try before you return the machine.
02-09-2014 12:10 PM
Ya sorry meant the exclamation mark. Darn coding lingo.
Anyways I tried the solution jonnybecker described and still getting the exclamation mark. I'm going to see if I can find someone in my appartment complex that has a wacom stylus and see if I can try it on mine. This is going to suck if I have to wait a whole nother week or more to get what I was originally told I was purchasing =/