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11 Posts

01-09-2013

Canada

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  • Posts: 11
  • Registered: ‎01-09-2013
  • Location: Canada
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  • Message 1 of 3

TPT2 Shipment Canceled - Lenovo Billed and Shipped anyways?

2013-02-24, 7:32 AM

I know lots of us had massive shipping delays on the TPT2 and lots of us bought it from Newegg instead. Did anyone have problems with Lenovo charging you for your order dispite cancelling it?

Ordered from lenovo> bought from newegg>Cancelled Lenovo> Received email from lenovo saying it was coming>Called to confirm it wasnt- Was assured it wasn't coming> Billed for the full tablet 

This has been the worst buying experience of my life. There have been so many concerns with absolutely no answers. I hope no one experiences anything like this again. I used to be a die-hard fan but now I'm just constantly disappointed.

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226 Posts

10-08-2012

md, us

501 Signins

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  • Posts: 226
  • Registered: ‎10-08-2012
  • Location: md, us
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  • Message 2 of 3

Re: TPT2 Shipment Canceled - Lenovo Billed and Shipped anyways?

2013-02-24, 17:10 PM

mistakes do happen. they may ask you to sign the shipment and then send it back to lenovo and then get a full refund, but it will not cost you.

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34 Posts

02-07-2009

MIAMI, FL

217 Signins

800 Page Views

  • Posts: 34
  • Registered: ‎02-07-2009
  • Location: MIAMI, FL
  • Views: 800
  • Message 3 of 3

Re: TPT2 Shipment Canceled - Lenovo Billed and Shipped anyways?

2013-02-24, 17:19 PM

Right, the only cost is time. Call to get RMA. ship it back, wait for your refund, may need to call them further again during the wait. 

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