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165 Posts

12-10-2008

United States of America

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  • Message 1 of 5

TPT2 won't charge anymore, after longer time of non usage

2021-04-19, 23:56 PM

I haven't used my TPT2 in quite a while, and assume that the battery has been fully discharged over time. I tried to charge the device with the original Lenovo wall charger (U.S.) and USB A to micro USB cable. The charger seems to be ok because it works with the Bluetooth Keyboard for TPT2, but the tablet stays completely dark when plugged in and won't turn on. Could someone please remind me, which LED should usually light up when the tablet is charged while turned off?

 

Also, is there any other way to revive the device? I don't have the docking station unfortunately.

Thanks

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4178 Posts

08-02-2018

Singapore

832 Signins

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Re:TPT2 won't charge anymore, after longer time of non usage

2021-04-20, 8:44 AM

Hi muol!


Welcome to community forums

 


Just to make sure, can you provide the exact model or MTM of your machine? You can try to power cycle the machine.

 

Hold down the power button for 10-15 seconds while it's unplugged from the wall outlet. 

 

If it's still not powering on, try plugging into a different outlet or power source.

 

 


John_Lenovo



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165 Posts

12-10-2008

United States of America

2299 Signins

13298 Page Views

  • Posts: 165
  • Registered: ‎12-10-2008
  • Location: United States of America
  • Views: 13298
  • Message 3 of 5

Re:TPT2 won't charge anymore, after longer time of non usage

2021-04-20, 23:54 PM

The MTM is hard to read, but I think it's not necessary anymore. Apparently, the Micro USB charging port is the culprit. The device powers on when I press the charger cable plug slightly into the tablet's Micro USB port, and will shut off immediately as soon as I let go. It seems this is/was a common problem with TPT2. I've just ordered a second hand IO-board for eight bucks from eBay, but if that doesn't work I'll give up.

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1 Posts

04-21-2021

United States of America

2 Signins

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  • Registered: ‎04-21-2021
  • Location: United States of America
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  • Message 4 of 5

Re:TPT2 won't charge anymore, after longer time of non usage

2021-04-21, 7:39 AM

I want to chat with the specialist now I have been waiting in the queue for about three hours now I want to chat with someone ASAP

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4178 Posts

08-02-2018

Singapore

832 Signins

21559 Page Views

  • Posts: 4178
  • Registered: ‎08-02-2018
  • Location: Singapore
  • Views: 21559
  • Message 5 of 5

Re:TPT2 won't charge anymore, after longer time of non usage

2021-04-22, 13:35 PM

I see. You can get the FRU number here https://support.lenovo.com/us/en/partslookup#/

Hope everything goes well for you.


@DMB777
-I would suggest calling support especially if it's urgent or you're in a hurry.

 

 

Jwes_Lenovo



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