Showing results for 
Search instead for 
Did you mean: 
Fanfold Paper
Posts: 1
Registered: ‎07-02-2019
Location: CA
Views: 1,280
Message 1 of 5

ThinkPad X1 Tablet Gen 3 issues

i have a thinkpad X1 tablet Gen 3 and i have been having issues since i got it, it was previously connected to a thunderbolt 3 dock and the 2 external monitors kept disconnecting even after updating all the firmware and drivers. i changed to a dell dock and that solved the issue but now the tablet screen flickers some times and when this happens the keypad connected wont work and several folders will open at same time, i have checked for viruses and there is none. Anyone else experiencing this?
Social Support Agent
Social Support Agent
Posts: 619
Registered: ‎08-02-2018
Location: US
Views: 952
Message 2 of 5

Re: ThinkPad X1 Tablet Gen 3 issues

Hi G-bee!


Thanks for posting in the Community,


Have tried installing the following driver?
ThinkPad USB-C Dock Firmware
Thunderbolt Firmware Update
Intel Thunderbolt Software
Intel Chipset Device Software
You can try installing these drivers if you haven't done it yet, and update us with the result afterwards.

Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow us @LenovoSupport on Facebook and Twitter!

Paper Tape
Posts: 2
Registered: ‎04-12-2019
Location: ZA
Views: 886
Message 3 of 5

Re: ThinkPad X1 Tablet Gen 3 issues

I have been reviewing the ThinkPad X1 Tablet Gen 3 issues that people are reporting and have experienced or am continuing to experience most in one way or another. The most frustrating are the absolutely dismal battery life (nowhere near the advertised levels so buyers beware) and the unreliable USB-C ports which 50 percent of the time require a reboot before peripherals are recognised. 


I must be honest I would trade down for the X1 Carbon and sacrifice the extra supposed portability in a heartbeat if I could, I have been embarrassed in front of so many customers when battling to connect to projectors or TV’s that I now warn them up front. It’s not doing the brand any good at all.


There are a constant stream of driver updates so I live in hope that the issues are indeed software related and not sub-standard hardware and that over time the issues will stabalise.



Paper Tape
Posts: 8
Registered: ‎10-15-2018
Location: US
Views: 700
Message 4 of 5

Re: ThinkPad X1 Tablet Gen 3 issues

Unfortunately what you write is both true and saddening - that the "crowning jewel" of Lenovo is a dismal product.
Punch Card
Posts: 24
Registered: ‎09-12-2018
Location: CA
Views: 173
Message 5 of 5

Re: ThinkPad X1 Tablet Gen 3 issues

Yes, exact same problems.  Do you have a cellular modem?  Try disabling it, it makes the problem go away after a reboot for me.  However, it comes back after re-enabling.  Machine has been replaced 3 times, same problem has cropped up.  Took a while for me to figure it out though.

Check out current deals!

Shop current deals

Top Kudoed Authors