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inacoma
Paper Tape
Posts: 2
Registered: ‎02-07-2018
Location: US
Views: 1,050
Message 1 of 3

ThinkPad X1 Tablet Gen2 Screen freezes

I have all-day random screen freezes.  i.e. I can move the mouse around...it will stop moving, but after 5-30 seconds it's in a new location based on my movement direction.  I can type...and not see any of my typing during a freeze, then after the freeze is done...all my words show on the screen.  Same with touch...I can touch the screen when frozen and literally move a window to the right without me seeing it move...when it unfreezes it's in the new location.   Oh, and if I have task manager open, watching live memory/cpu/etc...if the system freezes, all the graphs freeze too.  This all leads me to believe it's a display and/or hardware issue. I've done ALL the windows and thinkpad driver updates in addition to removing any apps that would contend for system resources.  Did I get a bad device or do other people also experience(d) this?

CoSci
What's DOS?
Posts: 1
Registered: ‎11-07-2018
Location: DE
Views: 59
Message 2 of 3

Re: ThinkPad X1 Tablet Gen2 Screen freezes

Hi, did you found a solution? I've got the same problem with my X1 Tablet Gen 1, which i bought a couple of days ago.

But i have the problem only with windows, on linux everything works fine.

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inacoma
Paper Tape
Posts: 2
Registered: ‎02-07-2018
Location: US
Views: 48
Message 3 of 3

Re: ThinkPad X1 Tablet Gen2 Screen freezes

Nope .  Lenovo support is the worst.  

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