Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

English Community

ThinkPad TabletsThinkPad Tablets
All Forum Topics
Options

6 Posts

02-08-2018

United Arab Emirates

6 Signins

60 Page Views

  • Posts: 6
  • Registered: ‎02-08-2018
  • Location: United Arab Emirates
  • Views: 60
  • Message 1 of 17

Thinkpad 10 201C - Does not detect SSID's

2018-02-08, 7:03 AM

Hi We have 2 tablets Think pad 10 and suddently it does not detect any SSID's. We tried disabling enabling Wifi network adapter.  The wifi adapter listed is Broadcom 802.11abgn Wireless SDIO Adapter . The OS is Windows 10. It was upgraded from Windows 8.1 long time back and was working fine till yesterday. We tried to reinstall the OS and now the touch and wifi does not work.

 

I am not sure what is the  driver required. On the website, for Windows 10, i do not find the driver for Broadcom 802.11abgn Wireless SDIO Adapter . Also not sure which is the touch drivers. Any help will be appreciated.

Reply
Options

1811 Posts

12-12-2016

India

1843 Signins

46611 Page Views

  • Posts: 1811
  • Registered: ‎12-12-2016
  • Location: India
  • Views: 46611
  • Message 2 of 17

Re: Thinkpad 10 201C - Does not detect SSID's

2018-02-08, 7:16 AM

Hi Towers,


Welcome to Lenovo Community! And happy to have you here.

 

Try updating the Broadcom BCM4324 Wireless LAN Driver and for touch use Intel Platform Device Driver which includes all the packages related to sensors and GPIO controller.

 

I hope the above information helped you.

Please feel free to post in Lenovo Community Forums if you have any further queries!

 

Regards,
Prabhansh
_______________________________________________
Tap that Kudos button if I helped.
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

____________________________________________________
ThinkPad T440p| Intel® Core™ i5-4300M| 2.6 GHz Dual core| 8GB
Reply
Options

6 Posts

02-08-2018

United Arab Emirates

6 Signins

60 Page Views

  • Posts: 6
  • Registered: ‎02-08-2018
  • Location: United Arab Emirates
  • Views: 60
  • Message 3 of 17

Re: Thinkpad 10 201C - Does not detect SSID's

2018-02-08, 8:31 AM

Thank you Prabhansh for the update. However, this did not resolve the problem.

Windows version: 1709 OS Build 16299.15.

 

Attached is the screen shot where it shows No Wi-Fi networks found. I have checked on my mobile devices and the Wifi networks are available and working fine.

Reply
Options

6 Posts

02-08-2018

United Arab Emirates

6 Signins

60 Page Views

  • Posts: 6
  • Registered: ‎02-08-2018
  • Location: United Arab Emirates
  • Views: 60
  • Message 4 of 17

Re: Thinkpad 10 201C - Does not detect SSID's

2018-02-08, 11:01 AM

Thank you Prabhansh for the update. I tried installing both the driver. The wifi issue is still the same. The driver is installed and i can search for the wifi signal, but it still does not show any SSID's. It just says No Wi-Fi network found.

Regarding touch, if i connect the charger, the touch works fine. but the moment i remove the charger, the touch does not work.

 

Appreciate any help on the matter

Reply
Options

1811 Posts

12-12-2016

India

1843 Signins

46611 Page Views

  • Posts: 1811
  • Registered: ‎12-12-2016
  • Location: India
  • Views: 46611
  • Message 5 of 17

Re: Thinkpad 10 201C - Does not detect SSID's

2018-02-08, 11:16 AM

How about trying in Safe Mode with Networking from mobile Hotspot and see if detects any wireless connection.  

____________________________________________________
ThinkPad T440p| Intel® Core™ i5-4300M| 2.6 GHz Dual core| 8GB
Reply
Options

6 Posts

02-08-2018

United Arab Emirates

6 Signins

60 Page Views

  • Posts: 6
  • Registered: ‎02-08-2018
  • Location: United Arab Emirates
  • Views: 60
  • Message 6 of 17

Re: Thinkpad 10 201C - Does not detect SSID's

2018-02-08, 11:45 AM

:( no luck Prabansh,

It still shows No wifi network found. I connected by smartphone via USB tethering and that connects fine. but no wifi.

windows version is 1709 build 16299.15

I also updated drivers using by going to lenovo website and automatic scan and update.

Reply
Options

1811 Posts

12-12-2016

India

1843 Signins

46611 Page Views

  • Posts: 1811
  • Registered: ‎12-12-2016
  • Location: India
  • Views: 46611
  • Message 7 of 17

Re: Thinkpad 10 201C - Does not detect SSID's

2018-02-08, 12:00 PM

According to attached image it's says Wifi is turned off in task manager and No available network founds.

Can you confirm in Device Manager> Network Adapters whether drivers are installed correctly without any errors. Also is it after new Windows update you are facing this issue?

 

Prabhansh

____________________________________________________
ThinkPad T440p| Intel® Core™ i5-4300M| 2.6 GHz Dual core| 8GB
Reply
Options

6 Posts

02-08-2018

United Arab Emirates

6 Signins

60 Page Views

  • Posts: 6
  • Registered: ‎02-08-2018
  • Location: United Arab Emirates
  • Views: 60
  • Message 8 of 17

Re: Thinkpad 10 201C - Does not detect SSID's

2018-02-08, 13:22 PM

Hi Prabhansh,

The drivers are installed correctly. Attached is the screenshot. The windows update was done almost a month back and worked fine. Yesterday all of a sudden it does not detect network signal. I have 1 more tablet same model which failed a month back. Now since this one also failed, i need to fix atleast one inorder to support work.

Reply
Options

1811 Posts

12-12-2016

India

1843 Signins

46611 Page Views

  • Posts: 1811
  • Registered: ‎12-12-2016
  • Location: India
  • Views: 46611
  • Message 9 of 17

Re: Thinkpad 10 201C - Does not detect SSID's

2018-02-09, 5:14 AM

I have googled and found plenty of issues related to Broadcom 802.11abgn Wireless SDIO Adapter in Windows 10. So try to uninstall the Wifi drivers completely and make sure after uninstallation Wifi device is recognized under Other devices>Network Controller in Device Manager.

Then install the drivers from Microsoft update catalog for Broadcom 802.11abgn Wireless SDIO Adapter and see if it helps.

 

Prabhansh   

____________________________________________________
ThinkPad T440p| Intel® Core™ i5-4300M| 2.6 GHz Dual core| 8GB
Reply
Options

27 Posts

07-18-2012

Australia

26 Signins

316 Page Views

  • Posts: 27
  • Registered: ‎07-18-2012
  • Location: Australia
  • Views: 316
  • Message 10 of 17

Re: Thinkpad 10 201C - Does not detect SSID's

2018-04-02, 3:23 AM

My Thinkpad 10 has just started having the "No WiFi networks found" problem.

 

Removed driver etc and installed the one from Lenovo site but still have this issue.

 

Was your WiFi problem fixed?

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms

Most Liked Authors

(Last 7 days)

View All