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2 Posts

12-17-2020

Indonesia

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Thinkpad 10 Tablet with ultrabook keyboard - Alphanumeric and symbol key not work touchpad work

2020-12-31, 13:33 PM

I have thinkpad 10 with ultrabook keyboard, OS Windows 8.1 32 bit.  Ultrabook keyboard key and touchpad is work fine until 2 weeks ago its suddenly have trouble. Touchpad, Fn key and hotkey is work but others like alpha numeric, symbol, ctrl, shift, enter etc. not work.  I had uninstall and reinstall all driver but still not work. Please help me to solve this problem.

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2074 Posts

01-08-2021

Philippines

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Re:Thinkpad 10 Tablet with ultrabook keyboard - Alphanumeric and symbol key not work touchpad work

2021-01-20, 14:37 PM

Hello Ganira, 

 

 

 Welcome to Lenovo Community

 

 

I suggest that you try the keyboard troubleshooting steps.

 

 

Update us how it goes


Regards



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2 Posts

12-17-2020

Indonesia

14 Signins

95 Page Views

  • Posts: 2
  • Registered: ‎12-17-2020
  • Location: Indonesia
  • Views: 95
  • Message 3 of 4

Re:Thinkpad 10 Tablet with ultrabook keyboard - Alphanumeric and symbol key not work touchpad work

2021-02-05, 4:17 AM
Thank Lorenzo, I've done what was instructed but the keyboard is still not working. Regards
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2074 Posts

01-08-2021

Philippines

142 Signins

10535 Page Views

  • Posts: 2074
  • Registered: ‎01-08-2021
  • Location: Philippines
  • Views: 10535
  • Message 4 of 4

Re:Thinkpad 10 Tablet with ultrabook keyboard - Alphanumeric and symbol key not work touchpad work

2021-02-12, 22:03 PM

Hello Ganira,

 


I suggest that you completely uninstall the drivers, remove it from the system.
Then go to the support site, and install a fresh copy

Hope this helps

 


Regards, 
Lorenzo_Lenovo



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