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TTLiLund
Paper Tape
Posts: 1
Registered: ‎07-06-2019
Location: SE
Views: 385
Message 1 of 2

Thinkpad Tablet X1 Gen 2 - Failed to use touch on screen

I failed to touch on the screen of my Thinkpad Tablet X1 Gen 2. It happens in 1/5 upper part of the screen; 4/5 part are ok. Neither pen nor finger can work.

 

I have reset my tablet once but still in vain.

 

Please advise me how to fix it by myself or it needs to be handled by Lenovo directly.

I lives in Lund, Sweden. Appreciate more advices on where it can be solved here.

 

Thank you .

Support Specialist
Posts: 1,401
Registered: ‎08-02-2018
Location: US
Views: 230
Message 2 of 2

Re: Thinkpad Tablet X1 Gen 2 - Failed to use touch on screen

Hi TTLiLund! Welcome to our forums community. The issue is most likely a hardware failure on the screen. You have an option to reach out to our support at: +46 840 30 01 81, option 3. They are open: 9:00 - 17:00 Monday - Friday. You can also bring it to our nearest repair center. You can check it here: https://support.lenovo.com/ph/en/solutions/ht118678?CID=ww:lenovosocial:20x9m6, filter the country. 



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