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wditters
802.11n
Posts: 190
Registered: ‎07-30-2009
Location: NL
Views: 1,274
Message 61 of 223

Re: X1 Tablet 3rd Gen - Screen scratching


@Heluca wrote:
@luispe the replacement unit looked identical.

Looking identical and being identical are two fundamentally different things. Lenovo, like just about any other manufacturer, sources their panels from various independent manufacturers to protect themselves for instance from production outages or delays. In the past they have been known to source panels from companies like AOC, LG and Panasonic.

 

The panel I currently have in my X1 Tablet 3rd Gen is from LG, model LP130QP1-SPA1  (I completely forgot to check my old panel Smiley Sad )

 

You can use HWInfo to determine the manufacturer and model ...

https://www.hwinfo.com/download/

 

 

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luispe
Punch Card
Posts: 15
Registered: ‎08-22-2018
Location: US
Views: 1,466
Message 62 of 223

Re: X1 Tablet 3rd Gen - Screen scratching

So useful wditters.

I just checked mine: identical serial # to yours. So bad we don't know what the previous ones were...

wditters
802.11n
Posts: 190
Registered: ‎07-30-2009
Location: NL
Views: 1,461
Message 63 of 223

Re: X1 Tablet 3rd Gen - Screen scratching


@luispe wrote:

Did the engineer mention anything different on the new screens, or we just need to wait and see if the issues do not repeat themselves?

 


Wait and see I guess. Mine was the first ever X1 Tablet 3rd gen he serviced ....

 

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majidessa
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Posts: 9
Registered: ‎02-03-2012
Location: JO
Views: 1,436
Message 64 of 223

Re: X1 Tablet 3rd Gen - Screen scratching

Well, my screen model according to HWinfo is Monitor Name: Lenovo [Unknown Model: LEN4150] / LP130QP1-SPA1

 

Not sure who the manufacturer is ! I have not replaced my screen, I hope this helps identifying defective screens 

wditters
802.11n
Posts: 190
Registered: ‎07-30-2009
Location: NL
Views: 1,426
Message 65 of 223

Re: X1 Tablet 3rd Gen - Screen scratching


@majidessa wrote:

Well, my screen model according to HWinfo is Monitor Name: Lenovo [Unknown Model: LEN4150] / LP130QP1-SPA1

 

Not sure who the manufacturer is ! I have not replaced my screen, I hope this helps identifying defective screens 

 

 


Same brand as our new panels, LG ... 

 

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X1 Tablet 3rd gen | i7-8650U | 16Gb | 1Tb | WWAN | W10 Pro x64 | Thunderbolt 3 Dock
luispe
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Posts: 15
Registered: ‎08-22-2018
Location: US
Views: 1,413
Message 66 of 223

Re: X1 Tablet 3rd Gen - Screen scratching

I forget Majidessa: did yours show defects?

majidessa
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Posts: 9
Registered: ‎02-03-2012
Location: JO
Views: 1,411
Message 67 of 223

Re: X1 Tablet 3rd Gen - Screen scratching

I have installed a screen protector within the first week because of this thread so I have not tested screen durability. 

sgrjwls
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Posts: 2
Registered: ‎12-10-2018
Location: CA
Views: 1,371
Message 68 of 223

Re: X1 Tablet 3rd Gen - Screen scratching

I asked sales support about this yesterday: 

 

" Me (12/9/2018, 5:18:08 PM): Are you aware of any recalls on this model? Specifically with regards to the screen coating. 

Reply (12/9/2018, 5:21:40 PM): To be honest, at the beginning of the year we had problems with that, however our technicians already solved the problems, the new models with the problem solved were released on August 2018.


Me (12/9/2018, 5:23:06 PM): Great. Do you think it is safe to assume that the models currently for sale are the current ones?
Reply (12/9/2018, 5:24:45 PM): that is correct, the model we currently offer through our website are the models with the new screen coating Smiley Happy "

 

via https://www.lenovo.com/ca/en (Canada)

 

---

I bit the bullet, so wish me luck.

 

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wditters
802.11n
Posts: 190
Registered: ‎07-30-2009
Location: NL
Views: 1,336
Message 69 of 223

Re: X1 Tablet 3rd Gen - Screen scratching


@sgrjwls wrote:

I asked sales support about this yesterday: 

 

" Me (12/9/2018, 5:18:08 PM): Are you aware of any recalls on this model? Specifically with regards to the screen coating. 

Reply (12/9/2018, 5:21:40 PM): To be honest, at the beginning of the year we had problems with that, however our technicians already solved the problems, the new models with the problem solved were released on August 2018.


Me (12/9/2018, 5:23:06 PM): Great. Do you think it is safe to assume that the models currently for sale are the current ones?
Reply (12/9/2018, 5:24:45 PM): that is correct, the model we currently offer through our website are the models with the new screen coating Smiley Happy "

 

via https://www.lenovo.com/ca/en (Canada)

 

---

I bit the bullet, so wish me luck.

 


Wow .. if this is true, I am truly disappointed about how information is being shared within Lenovo .. Or shared publicly for that matter ... Will definitely check with my Lenovo SPOC in NL tomorrow to have this verified ..

 

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Cloud9AeroDsign
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Posts: 5
Registered: ‎12-10-2018
Location: US
Views: 1,271
Message 70 of 223

Re: X1 Tablet 3rd Gen - Screen scratching

I have a 3rd gen that is doing the exact same thing, same conditions - lightly loaded briefcase, etc. Less than 3 months - about to submit for warranty. Any more sustainable solutions - as warranty eventually runs out but the screen/keyboard design will inevitably need a solution that is lasting.

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