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10 Posts

12-20-2016

Austria

5 Signins

206 Page Views

  • Posts: 10
  • Registered: ‎12-20-2016
  • Location: Austria
  • Views: 206
  • Message 1 of 3

X1 Tablet + Productivity Module + OneLink+ sometimes not charging

2016-12-20, 20:04 PM

Hi,

 

my X1 Tablet with the Productivity Module and the OneLink+ Docking Station doesn´t charge the battery from the Productivity Module sometimes. I need to shutdown, unplug the Productivity Module, reattach it and then it get´s charged.

Anyone else experiencing this annoying issue? Any solution available?

 

thx,

Ben

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49 Posts

08-16-2016

United States of America

65 Signins

1025 Page Views

  • Posts: 49
  • Registered: ‎08-16-2016
  • Location: United States of America
  • Views: 1025
  • Message 2 of 3

Re: X1 Tablet + Productivity Module + OneLink+ sometimes not charging

2016-12-25, 8:33 AM

If I had a OneLink+ I would like to help you but I don't own one - however I am looking to purchase one, but I am hesitant because I keep reading a lot of issues with them, regarding their monitor capabilities...

 

If you have a warranty and a proof of purchase, I would try to return it back and see what happens. 

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10 Posts

12-20-2016

Austria

5 Signins

206 Page Views

  • Posts: 10
  • Registered: ‎12-20-2016
  • Location: Austria
  • Views: 206
  • Message 3 of 3

Re: X1 Tablet + Productivity Module + OneLink+ sometimes not charging

2016-12-25, 11:19 AM

Hi Aioros00,

 

thanks for your willingness to help. I don´t think that the OneLink+ is the problem. It´s connected to the Productivity Module but battery 1 doesn´t get charged although the system recognizes the OneLink+ Docking Station.

When I shutdown the X1 Tablet, unplug the OneLink+ and the Productivity Module, plug them on again and then poweron the X1 Tablet battery 1 get´s charged.

 

cheers,

Ben

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