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2 Posts

06-18-2019

IT

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  • Registered: ‎06-18-2019
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thinkpad 8 does not start anymore

2019-06-18, 10:42 AM

Hello,

about 2 years ago i bought a thinkpad 8. 

I used it for some short periods.

Some days ago i recharged the tablet for some hours and started it,

but instead to start normally and show the Lenovo logo, it showed some messages about errors on firmware flashing, and restarted itself with the same errors, in a boot loop.

I tried to recharge fully the tablet, and this time it was able to start .

So i entered in windows, and saw that the WLAN adapter was not working (Wifi not able to start).

I tried to uninstall the latest windows update , thinking that the problem could depend on that.

But on reboot, i saw the same error messages, it entered again in boot loop, for 2-3 times, then it again was able to start and run windows.

I thought that the problem could be caused by the BIOS, so i went to the Lenovo support site, and dowloaded and run the BIOS update .exe , that is one of the downloads listed for the tablet.

But, after the run, the Thinkpad 8 does not start anymore:

No messages,  the Lenovo logo is not displayed,  i see that it starts because i can feel with my finger the haptic feedback when i touch the windows logo, and see that the display is slightly luminous.

But nothing other.

What could be happened?

Do you have any suggestion to recover my tablet?

Thank you

Lodovico

 

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1815 Posts

08-02-2018

US

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  • Posts: 1815
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  • Location: US
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Re: thinkpad 8 does not start anymore

2019-06-25, 22:29 PM

Hi vicolodo! The issue is most likely a hardware failure and we suggest you to bring it to the nearest authorized repair centers for further assistance. You can find the list here: https://support.lenovo.com/in/en/solutions/ht118678?CID=ww:lenovosocial:20x9m6, filter the country. You may also ask assistance or options from our support team: https://support.lenovo.com/us/en/supportphonelist. 



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