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Paper Tape
Posts: 3
Registered: ‎09-01-2009
Location: Vancouver, BC, Canada
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Thinkpad W 500: A crappy product

Bought Thinkpad W 500 in May 2009 in Canada. Both system board and hard driver died within two months. Although Lenovo had both replaced  for free, they didn't  pay for data recovery. Today, the device manager could not detect the graphic card.  Don't know how long it will take to get it fixed and don't know what will happan tomorrow and after 1 year.

 

Crappy product and bad customer services, too.

 

Ctrl-Alt-Del
Posts: 50
Registered: ‎05-06-2009
Location: Seattle
0 Kudos

Re: Thinkpad W 500: A crappy product

haha...did you put ur W500 in a oven? lol

Posts: 20,904
Topics: 128
Kudos: 1,259
Solutions: 1,344
Registered: ‎12-19-2008
Location: Australia, Melbourne
0 Kudos

Re: Thinkpad W 500: A crappy product

what did you use your W500 for??? No computer companies pay for data recovery, if they do whom would need to backup data services. 

Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
Ctrl-Alt-Del
Posts: 73
Registered: ‎09-07-2008
Location: Jacksonville, Florida USA

Re: Thinkpad W 500: A crappy product

Data Recovery? LOL!

That is your job.

Punch Card
Posts: 25
Registered: ‎08-23-2009
Location: TO
0 Kudos

Re: Thinkpad W 500: A crappy product

good to know...  my W500 arrives in one week

Paper Tape
Posts: 3
Registered: ‎09-01-2009
Location: Vancouver, BC, Canada
0 Kudos

Re: Thinkpad W 500: A crappy product

Well, I didn’t put it in the oven but on my desk most of time. I used it for office work (Word, Excel etc, no games). Had two Dell laptops in the past and had no problems. Bought W500 because it was on sale.

Paper Tape
Posts: 3
Registered: ‎09-01-2009
Location: Vancouver, BC, Canada
0 Kudos

Re: Thinkpad W 500: A crappy product

An update on my W500 :

 

Got a phone call from a Lenovo's service partner. The system board has to be replaced, for the second time in less than 4 months.  I need it for work but so far it has spent about 1/4 of its lifetime in "hospital". It sucks!

 

 

 

 

Punch Card
Posts: 25
Registered: ‎08-23-2009
Location: TO
0 Kudos

Re: Thinkpad W 500: A crappy product

yup agree with your title... that's probably why they've been having 15% and 25% deals.   haven't personally experienced it but glad i cancelled my order.    Delayed shipment and who knows breaking down in the middle of a deadline?  no thnx

 

Highlighted
Posts: 20,904
Topics: 128
Kudos: 1,259
Solutions: 1,344
Registered: ‎12-19-2008
Location: Australia, Melbourne
0 Kudos

Re: Thinkpad W 500: A crappy product

@acceskb.....

 

the discount is just a marketing tool to attract customers, doesn't have anything to do with quality.

 

So are you saying that you like to pay full price products?? 

 

 

Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft