Support in other languages: 
Showing results for 
Search instead for 
Do you mean 
Welcome to the Lenovo Community

Welcome to the Forums!

Welcome to Lenovo's Peer-to-Peer Discussion Community!
Please note our guidelines. How to register and login and Community FAQs.
Shape the Future of PCs

Help Lenovo Shape the Future of PCs

Take the ownership survey. Share your ideas with our product team
Community Spotlight

Visit the Lenovo Blogs!

Check out the ThinkPad Time Machine
Visit the Community Spotlight Blog
Windows  10

Are you ready for Windows 10?

Get to know Windows 10
Visit the Windows 10 Support Center
Reply
Fanfold Paper
Posts: 14
Registered: ‎01-20-2011
Location: Germany Mannheim
0 Kudos
Accepted Solution

USB Ports Dead after undock and redock W510 in Minidock Plus Series 3

Hi,

just personalized a new W510 (Win XP 32) for a user and installed it on his desk. Everything worked fine except for one thing.

I start the NB in the Docking Station with an external keyboard and mouse (original IBM/Lenovo) attached.

Works fine.

Then I undock the Notebook (there is no button or menu entry for undocking, it's just press the button to eject the NB).

Notebook still works fine.

Now I put the NB back into the dock. External LCD shows regular desktop, but external keyboard and mouse doesn't work any more. The mouse doesn't even have power (no light).

I checked every USB Port --> Dead.

If I plug the mouse or keyboard into the usb port of the NB they get power, but don't work.

If I reboot the NB, everything is fine again.

Do I have to install some special plug ins to allow undocking nd "redocking"?

Thanks

 

Regards

 

Mith

 

Fanfold Paper
Posts: 14
Registered: ‎01-20-2011
Location: Germany Mannheim
0 Kudos

Re: USB Ports Dead after undock and redock W510 in Minidock Plus Series 3

just visited the user and checked the NB again.

Guess what happened? Undocking and redocking worked.

It's not that I hadn't waited long enough to install any drivers the last time.

 

Fanfold Paper
Posts: 7
Registered: ‎08-18-2011
Location: Lebanon , beirut
0 Kudos

Re: USB Ports Dead after undock and redock W510 in Minidock Plus Series 3

Hello

I have the Same problem now , can you please explain what you did to fix the problem ?

Thank you

Fanfold Paper
Posts: 14
Registered: ‎01-20-2011
Location: Germany Mannheim
0 Kudos

Re: USB Ports Dead after undock and redock W510 in Minidock Plus Series 3


rony wrote:

Hello

I have the Same problem now , can you please explain what you did to fix the problem ?


Well, I did a BIOS Update and updated the INTEL Chipset drivers.

Good Luck

 

Fanfold Paper
Posts: 7
Registered: ‎08-18-2011
Location: Lebanon , beirut
0 Kudos

Re: USB Ports Dead after undock and redock W510 in Minidock Plus Series 3

I will try it

Thanks for your reply

Highlighted
Paper Tape
Posts: 4
Registered: ‎02-14-2012
Location: Edmonton, AB, Canada
0 Kudos

Re: USB Ports Dead after undock and redock W510 in Minidock Plus Series 3

I have this problem with my W520, with the keyboard only (the mouse works fine).  I can't do anything with any external keyboard after undocking+redocking until I reboot the machine entirely.

I updated the BIOS and the Intel chipset driver as per the suggestion here and this had no effect.

I explained in more detail in this thread here: http://forums.lenovo.com/t5/T400-T500-and-newer-T-series/T500-keyboard-locks-when-docking-or-undocki...

I hope someone can shed some light on this, because it's totally shattering my productivity Smiley Sad