Support in other languages: 
Showing results for 
Search instead for 
Do you mean 

Welcome to the Forums!

Welcome to Lenovo's Peer-to-Peer Discussion Community!
Please note our guidelines. How to register and login and Community FAQs.

Help Lenovo Shape the Future of PCs

Take the ownership survey. Share your ideas with our product team

Community Spotlight

Visit the Community Blog

Are you ready for Windows 10?

Get to know Windows 10
Visit the Windows 10 Support Center
Reply
Paper Tape
Posts: 2
Registered: ‎04-13-2012
Location: United Kingdom
0 Kudos

W520 Type 4282-B86 no Bluetooth support?

Hi,

 

The organisation I work for have procured a batch of W520 4282-B86 with Windows 7 Pro x64,  after some exhaustive testing I'm failing to find any sign of Bluetooth support - no BT drivers or unknown devices showing in Device Manager, Fn + F5 shows only WiFi, but the BIOS setting for BT is set to enabled? I even tried installing the latest drivers downloaded from the Lenovo website but this fails to install reporting that no BT hardware is available? Also updated to the latest BIOS and still the same.

 

We rebuilt the laptop with our standard Windows 7 Pro x64 build and are observing the same as above.

 

The purchaser made an assumption that Bluetooth was supported on the laptops but I'm having doubts about this, but I can't seem to find any specs for this particular variant.

 

Can Lenovo support please confirm if this variant supports Bluetooth or offer any ideas why its not avilable?

 

TIA.

Lenovo Staff
Posts: 2,811
Registered: ‎10-29-2009
Location: NC
0 Kudos

Re: W520 Type 4282-B86 no Bluetooth support?

That's a custom configuration, and it was spec'ed with no bluetooth.  I confirmed this within the Lenovo model number database.

 

Just because the IO Port is listed in the BIOS menu, does not mean that the system has the bluetooth device.

Highlighted
Paper Tape
Posts: 2
Registered: ‎04-13-2012
Location: United Kingdom
0 Kudos

Re: W520 Type 4282-B86 no Bluetooth support?

Thanks for your quick response. I pretty much guessed as much, but always good to have confirmation from people who have access to the correct info.

WRT to BT listed in the BIOS its fine if you have knowledge that "BT Enabled" could mean nothing if the hardware is not there, and I would be the first to say this post would probably not have been posted had I not seen that option in the BIOS.