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Paper Tape
Posts: 1
Registered: ‎03-29-2010
Location: hillsboro, or
0 Kudos

usb external hard drive won't install

One day last week I was working and I got a message from R&R that it cannot perform its backup because it can't find the drive.  I'm using a maxtor onetouch II usb hard drive.  It appears in device manager, but does not appear in my computer.  I tried updating the driver, uninstalling, rebooting, etc, none of which help.  Sometimes I get a "device cannot start code 10" message, sometimes it says working properly but still won't assign a letter.  Disk Management doesn't show the device.

I'm running a W700 with Windows 7.