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5 Posts

10-12-2015

Germany

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17.0.0.18-R0STF24W Firmware Update: Configuring Thunderbolt Controller in Assist Mode (X380 Yoga)

2021-04-20, 9:06 AM

Hello,

 

I just updated the Intel Alpine Ridge Thunderbolt Firmware to 17.0.0.18-R0STF24W through Lenovo Vantage on my X380 Yoga. As I am using Linux (Fedora 32) most of the time (I dual boot into Windows 10 20H2 with Lenovo Vantage to keep firmwares etc. up date) I re-enabled Assist Mode in the Thunderbolt menu of the BIOS after the update succeeded. Now I am getting Configuring Thunderbolt Controller ... Please do not power off! message on every reboot or even cold boot during startup. It seems like the Assist Mode enabled setting gets applied on every boot other than only once just like prior the Firmware Update. I'd like to mention that the message shows up for about the same period of time as when you actually switch from disabled to enabled but no additional reboot happens (which it does when you actually switch).

 

Procedure to reproduce:

      0. Dual boot (Windows 10 & Linux) on X380 Yoga (20LJ), Assist Mode enabled, 17.0.0.12-R0STF23W Firmware installed

  1. Disable Assist Mode
  2. update Firmware to 17.0.0.18-R0STF24W through Lenovo Vantage
  3. reboot into Windows
  4. reboot into BIOS, enable Assist Mode
  5. reboot into Windows or Linux

 

Is someone else affected? Any help?

 

Additional Information:

Device: ThinkPad X380 Yoga (20LJ000VMS)

BIOS: R0SET50W 1.34

OS: Windows 10 Pro 20H2 Build 19042.928

Lenovo Vantage: 10.2103.17.0

Lenovo Power Management Driver: 1.67.17.54

Thunderbolt Software:

  • Software package version: 17.4.80.550
  • Application version: 17.4.80.41
  • Service version: 17.4.80.51
  • Controller driver version: 17.4.80.94
  • Networking driver version: Unknown
  • Thunderbolt generation: Thunderbolt 3 (15BF)
  • NVM Firmware version: 21.03

 

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3350 Posts

01-08-2021

Philippines

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Re:17.0.0.18-R0STF24W Firmware Update: Configuring Thunderbolt Controller in Assist Mode (X380 Yoga)

2021-04-20, 15:20 PM

Hello RelentlesS,

 


Greetings

 


I suggest that you share the machine type model / MTM (ex. 81C70000RK) from the sticker as it would help us detail more about your machine variant.  

Would you likewise have the same Firmware version available from the support website too?

 

 

Regards, 
Lorenzo_Lenovo



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5 Posts

10-12-2015

Germany

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  • Message 3 of 6

Re:17.0.0.18-R0STF24W Firmware Update: Configuring Thunderbolt Controller in Assist Mode (X380 Yoga)

2021-04-20, 15:28 PM

Hi Lorenzo,

my machine type model is 20LJ000VMS. Regarding your question I am not sure what you mean. I think you can download the Firmware from Lenovo support website here: https://download.lenovo.com/pccbbs/mobiles/r0stf24w.exe

and the README here:

https://download.lenovo.com/pccbbs/mobiles/r0stf24w.txt

 

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3350 Posts

01-08-2021

Philippines

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Re:17.0.0.18-R0STF24W Firmware Update: Configuring Thunderbolt Controller in Assist Mode (X380 Yoga)

2021-04-21, 19:12 PM

I mean, is the BIOS version from the support site, the same version currently installed on the computer?

Kindly reload BIOS defaults, and then in Windows run the BIOS manually-while the dock connected, thus allowing thunderbolt device on the dock.

 

Regards, 
Lorenzo_Lenovo



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4 Posts

09-10-2021

Brazil

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Re:17.0.0.18-R0STF24W Firmware Update: Configuring Thunderbolt Controller in Assist Mode (X380 Yoga)

2021-09-10, 2:43 AM

Was it fixed? I am having the same problem with a X1C6.

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3350 Posts

01-08-2021

Philippines

268 Signins

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  • Posts: 3350
  • Registered: ‎01-08-2021
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  • Message 6 of 6

Re:17.0.0.18-R0STF24W Firmware Update: Configuring Thunderbolt Controller in Assist Mode (X380 Yoga)

2021-09-20, 22:23 PM

Hi, 

 


It might further testing, I would suggest reaching out to the tech support team for your region for now and see if this event is just after recent BIOS update.
Furthermore, you may try restoring BIOS defaults again and save before re-flashing the BIOS.

 


Regards, 
Lorenzo_Lenovo



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