Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

English Community

ThinkPad NotebooksThinkPad: X Series Laptops
All Forum Topics
Options

2 Posts

05-01-2017

United States of America

1 Signins

27 Page Views

  • Posts: 2
  • Registered: ‎05-01-2017
  • Location: United States of America
  • Views: 27
  • Message 1 of 10

2016 Thinkpad X1 Yoga SSD Problem (2100)

2017-05-01, 19:36 PM

Model: Thinkpad X1 Yoga (2016), 20FR

Error message: 2100 Detection error on Storage Device (M.2).

Note this is not deterministic. Sometimes it shows up when you boots the laptop; sometimes it doesn't.

 

I have had this problem for a long time and have sent the machine to Lenovo twice.

The first time: Lenovo claimed no problem with the drive and just did a clean Windows install.

The second time: same problem. Lenovo replaced my LiteOn SSD to a Samsung SSD.

Now the problem happens again. I have no luck in talking to any support agent this time.

 

My impression is that this machine is in fact defective.

Any help is appreciated.

Reply
Options

16 Posts

06-27-2017

Germany

20 Signins

191 Page Views

  • Posts: 16
  • Registered: ‎06-27-2017
  • Location: Germany
  • Views: 191
  • Message 2 of 10

Re: 2016 Thinkpad X1 Yoga SSD Problem (2100)

2017-07-09, 10:19 AM

I have the same issue, albeit with a X1 Yoga 2nd gen (2017) - sometimes, upon boot, the SSD is not recognized.

Reply
Options

5 Posts

07-25-2016

United States of America

5 Signins

26 Page Views

  • Posts: 5
  • Registered: ‎07-25-2016
  • Location: United States of America
  • Views: 26
  • Message 3 of 10

Re: 2016 Thinkpad X1 Yoga SSD Problem (2100)

2017-11-03, 15:53 PM

I have this on a brand new yoga x1 gen 2. about every third boot. Event viewer shows no errors like I would expect on a failing hard drive. 

 

this is a client machine located 30 miles from our support center and it's a real pain that if we remotely install something that needs a reboot we have to send a tech out there to physically restart it again.

 

maybe this is a case of the bios moving on quicker than storage can come online? maybe a little wait period added to the bios could fix this. I know everyone wants the fastest boot but a 50ms wait would be better than 1/3 of the boots failing. my client is very unhappy about this and thinks the laptop is a pile of crap because it's already broke. 

Reply
Options

16 Posts

06-27-2017

Germany

20 Signins

191 Page Views

  • Posts: 16
  • Registered: ‎06-27-2017
  • Location: Germany
  • Views: 191
  • Message 4 of 10

Re: 2016 Thinkpad X1 Yoga SSD Problem (2100)

2017-11-03, 16:11 PM

I was able to fix the problem for my case by removing the SSD, carefully cleaning the contacts, and then re-attaching it. Maybe the attaching screw just gets loose over time?

Reply
Options

5 Posts

07-25-2016

United States of America

5 Signins

26 Page Views

  • Posts: 5
  • Registered: ‎07-25-2016
  • Location: United States of America
  • Views: 26
  • Message 5 of 10

Re: 2016 Thinkpad X1 Yoga SSD Problem (2100)

2017-11-03, 16:13 PM
thanks. I will try this later today.

hopefully, this is a cure for this problem. it looks like its been an issue for years over several models. maybe Lenovo just needs to step up their quality control.
Reply
Options

45 Posts

10-24-2017

Germany

98 Signins

745 Page Views

  • Posts: 45
  • Registered: ‎10-24-2017
  • Location: Germany
  • Views: 745
  • Message 6 of 10

Re: 2016 Thinkpad X1 Yoga SSD Problem (2100)

2017-11-22, 17:17 PM

@Guentha Did re-attaching the SDD work?
I get this Error too. When restarting I sometimes see the Error. And furthermore I rarely get a BOS in Win10 with this Error afterwards.

Reply
Options

5 Posts

07-25-2016

United States of America

5 Signins

26 Page Views

  • Posts: 5
  • Registered: ‎07-25-2016
  • Location: United States of America
  • Views: 26
  • Message 7 of 10

Re: 2016 Thinkpad X1 Yoga SSD Problem (2100)

2017-11-22, 17:21 PM

It did seem to work. I pulled the drive and cleaned the contacts really well with a cotton swab and some rubbing alcohol. Then replaced it, making sure it was seated well. The socket is a little weird compared to most m.2 slots. It doesn't fully seat untill it's almost flat and the socket seemed really deep.

 

Long story short I haven't seen the issues since.

Reply
Options

77 Posts

11-24-2011

United States of America

16 Signins

74 Page Views

  • Posts: 77
  • Registered: ‎11-24-2011
  • Location: United States of America
  • Views: 74
  • Message 8 of 10

Re: 2016 Thinkpad X1 Yoga SSD Problem (2100)

2017-11-29, 4:35 AM

I have a 20FR, got it back in March/April 2017. Within a few months I got a BSOD, then detection error message with the 256GB SSD that comes with the 20FR. I got a 512GB ssd as a replacement (Samsung 961 M,2). Today I got the 2100 detection error when waking from sleep and saw it several times when I tested restarts with and without plugging in the laptop.

 

I just did the clean contacts and secure the screw SSD method mentioned here. My 20FR booted up successfully and woke from sleep just fine. Hopefully it will stay that way for a while until I have to do this over again. Sounds ridiculous but if it works so be it.

Reply
Options

5 Posts

07-25-2016

United States of America

5 Signins

26 Page Views

  • Posts: 5
  • Registered: ‎07-25-2016
  • Location: United States of America
  • Views: 26
  • Message 9 of 10

Re: 2016 Thinkpad X1 Yoga SSD Problem (2100)

2017-12-12, 19:27 PM

And the issue is back. Its crazy to me that if you google around a bit this has been happening for like 8 years. Lenovo cant get their stuff together enough to fix major issues affecting many product lines?

 

I personally can deal with restarting to get it to come up but what do I tell all my customers we bought these for? they think we got them pieces of crap because they break all the time and we look like fools because we don't have an answer to how to fix this.

Reply
Options

77 Posts

11-24-2011

United States of America

16 Signins

74 Page Views

  • Posts: 77
  • Registered: ‎11-24-2011
  • Location: United States of America
  • Views: 74
  • Message 10 of 10

Re: 2016 Thinkpad X1 Yoga SSD Problem (2100)

2017-12-12, 19:31 PM

If the issue occurs for me again I plan to use some purple Loctite to secure the screw. Maybe that will fix the issue?

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms