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TomFLL1990
Blue Screen Again
Posts: 3
Registered: ‎06-14-2016
Location: US
Views: 1,877
Message 1 of 6

2016 X1 carbon Touch Screen Stopped working abruptly. Need Fix Asap

This morning my X1 carbon Touch Screen stopped working for no apparent reason. Everything that I can see is updated.  Lenovo Chat has been a pain. Anyone have any idea how to fix this? The Screen works, the touch capability does not. I need a fix or need to know something before warranty runs out, then im outta luck

Community SeniorMod
Community SeniorMod
Posts: 9,381
Registered: ‎01-01-2010
Location: US
Views: 1,870
Message 2 of 6

Re: 2016 X1 carbon Touch Screen Stopped working abruptly. Need Fix Asap

Are you saying the machine won't start, or that the touch function doesn't work?


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
TomFLL1990
Blue Screen Again
Posts: 3
Registered: ‎06-14-2016
Location: US
Views: 1,864
Message 3 of 6

Re: 2016 X1 carbon Touch Screen Stopped working abruptly. Need Fix Asap

touch screen stopped working, the screen works just the touch capability
TomFLL1990
Blue Screen Again
Posts: 3
Registered: ‎06-14-2016
Location: US
Views: 1,838
Message 4 of 6

Re: 2016 X1 carbon Touch Screen Stopped working abruptly. Need Fix Asap

After research, I had to go into the device menu and enable the touch capability again. I have no clue why it just unenabled all of the sudden. Anyways, it is fixed

courageisanange
What's DOS?
Posts: 2
Registered: ‎11-03-2016
Location: HK
Views: 905
Message 5 of 6

Re: 2016 X1 carbon Touch Screen Stopped working abruptly. Need Fix Asap

How did you do this? I need help too

jchayes
Paper Tape
Posts: 2
Registered: ‎12-17-2012
Location: USA
Views: 460
Message 6 of 6

Re: 2016 X1 carbon Touch Screen Stopped working abruptly. Need Fix Asap

Dont know if this will help, but I had updated my drives for WinTab and this DID NOT fix it.. I had to use an older driver ( windows 7 driver) for my X1 Yoga Windows 10 computer. This lapotp's touch screen did not work right out of the box. Touch Screen would work during the start up, but once in Windows, it quit. Lenovo, you need to get this right.. Hardware needs to have the correct drives.. 

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