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07-20-2017

AT

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  • Posts: 1
  • Registered: ‎07-20-2017
  • Location: AT
  • Views: 143
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20HR002MGE microphone does not work

2017-07-20, 6:40 AM

Hello

 

I have installed Windows 10 (latest release with all updates) and my internal microphone does not work.

The Lenovo Diagnostic tool passed all tests (sound card will not be tested by this tool).

 

X1 Carbon 5th Gen - Kabylake (Type 20HR, 20HQ) Laptop (ThinkPad)

Product: 20HR002MGE
BIOS:    N1MET37W (1.22 )

 

Conexant Smart Audio HD
Conexant
8.66.70.0.06-23-2017

High Definition Audio Device
Microsoft
10.0.10586.672 10-24-2016

 

The mainboard already was changed by Lenovo but the microphone also did not work before the change.

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