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meadixit
Fanfold Paper
Posts: 7
Registered: ‎03-08-2014
Location: USA
Views: 8,763
Message 1 of 10

2100: Detection error on SSD0 (M.2) -- X1 Carbon 2014

I keep on getting this error on the X1 Carbon, attaching picture.

If it stays on for a long time, 8 hours and more it will show, consistently.

Anyone else had this problem ? found a fix ?

 

Its brand new and it started showing since day 1issue

winston9t4
Paper Tape
Posts: 4
Registered: ‎05-27-2014
Location: Seattle, WA
Views: 8,655
Message 2 of 10

Re: 2100: Detection error on SSD0 (M.2) -- X1 Carbon 2014

Have the same issue.  Just started happening after ~4 months of use.

 

Have you found any resolution to the error?  Did Lenovo replace your X1?

meadixit
Fanfold Paper
Posts: 7
Registered: ‎03-08-2014
Location: USA
Views: 8,644
Message 3 of 10

Re: 2100: Detection error on SSD0 (M.2) -- X1 Carbon 2014

No, I did not, I am new on a job and could not afford to lose all of the data that I have on there for the ongoing projects.

 

I called customer service and they send me a package to ship it back to their warehouse cuz its still under warrenty but still did not send it yet.

 

I thought I bought me a top of the line laptop to avoid these problems !!

meadixit
Fanfold Paper
Posts: 7
Registered: ‎03-08-2014
Location: USA
Views: 8,533
Message 4 of 10

Re: 2100: Detection error on SSD0 (M.2) -- X1 Carbon 2014

lenovo support 06/22/2014 filed a support request and this is what I was told:

- Replacement : Not possible after 30 days  
- Loaner : Not possible at Lenovo
- Technician on site : No Unless you purchased an onsite warranty
- Business Partners : available but they will charge  
- Replacing SSDD is not recommended its fragile and if the laptop is opened the warranty dies
So the only option
- Shipping back the unit for repair : available they will fix it since its under warranty

 

This is an expensive laptop that happen to have HW issues. I could have sent it back for repair no problem but my work obligations are keeping me from doing it

mgdp
Paper Tape
Posts: 4
Registered: ‎03-12-2014
Location: Iowa
Views: 8,175
Message 5 of 10

Re: 2100: Detection error on SSD0 (M.2) -- X1 Carbon 2014

Same problem! Such a large investment for such a terrible product! Seriously considering jumping ship to Mac. 

lbenezra
What's DOS?
Posts: 3
Registered: ‎02-15-2010
Location: israel
Views: 7,897
Message 6 of 10

Re: 2100: Detection error on SSD0 (M.2) -- X1 Carbon 2014

Hello,

 Today it happen to me,

Did you have a solution? what did you do with this error?

 

liora


@mgdp wrote:

Same problem! Such a large investment for such a terrible product! Seriously considering jumping ship to Mac. 


 

winston9t4
Paper Tape
Posts: 4
Registered: ‎05-27-2014
Location: Seattle, WA
Views: 7,891
Message 7 of 10

Re: 2100: Detection error on SSD0 (M.2) -- X1 Carbon 2014

We had to send ours back to Lenovo under warranty repair.  Not sure exactly what they did to fix it...

lbenezra
What's DOS?
Posts: 3
Registered: ‎02-15-2010
Location: israel
Views: 7,884
Message 8 of 10

Re: 2100: Detection error on SSD0 (M.2) -- X1 Carbon 2014

thanks for your reply
What about the documents and application
Did they restore it
winston9t4
Paper Tape
Posts: 4
Registered: ‎05-27-2014
Location: Seattle, WA
Views: 7,877
Message 9 of 10

Re: 2100: Detection error on SSD0 (M.2) -- X1 Carbon 2014

It would be ok intermittently, so we were able to get our files off.  It was also ealy enough, we didn't have much installed. Though I believe it was a driver issue, so all files were sill intact when we got it back. 

rmacey
What's DOS?
Posts: 2
Registered: ‎01-23-2013
Location: Atlanta
Views: 7,632
Message 10 of 10

Re: 2100: Detection error on SSD0 (M.2) -- X1 Carbon 2014

I have been getting this error for a while.   The first time I kind of freaked having bought a solid state disk (guessing that is what SSD is for) for the reliability.  Ran all the diagnostics I could find and everything was ok.  Now I just turn it off and on.  It's a nuisance but doesn't seem to harm anything except waste my time.  FWIW, this is my second Lenovo.  I had a Thinkpad twist before.  It's disk failed (which is why I went with a SSD).  I too am disappointed with the reliability of Lenovo.  I don't want to go to Apple, but don't know what is reliable in the PC world. 

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