05-22-2014 01:11 AM - edited 05-22-2014 01:18 AM
I keep on getting this error on the X1 Carbon, attaching picture.
If it stays on for a long time, 8 hours and more it will show, consistently.
Anyone else had this problem ? found a fix ?
Its brand new and it started showing since day 1
05-27-2014 07:42 PM
No, I did not, I am new on a job and could not afford to lose all of the data that I have on there for the ongoing projects.
I called customer service and they send me a package to ship it back to their warehouse cuz its still under warrenty but still did not send it yet.
I thought I bought me a top of the line laptop to avoid these problems !!
06-22-2014 11:29 PM
lenovo support 06/22/2014 filed a support request and this is what I was told:
- Replacement : Not possible after 30 days
- Loaner : Not possible at Lenovo
- Technician on site : No Unless you purchased an onsite warranty
- Business Partners : available but they will charge
- Replacing SSDD is not recommended its fragile and if the laptop is opened the warranty dies
So the only option
- Shipping back the unit for repair : available they will fix it since its under warranty
This is an expensive laptop that happen to have HW issues. I could have sent it back for repair no problem but my work obligations are keeping me from doing it
11-15-2014 03:39 AM
Today it happen to me,
Did you have a solution? what did you do with this error?
Same problem! Such a large investment for such a terrible product! Seriously considering jumping ship to Mac.
11-15-2014 03:36 PM
It would be ok intermittently, so we were able to get our files off. It was also ealy enough, we didn't have much installed. Though I believe it was a driver issue, so all files were sill intact when we got it back.
01-03-2015 11:28 AM
I have been getting this error for a while. The first time I kind of freaked having bought a solid state disk (guessing that is what SSD is for) for the reliability. Ran all the diagnostics I could find and everything was ok. Now I just turn it off and on. It's a nuisance but doesn't seem to harm anything except waste my time. FWIW, this is my second Lenovo. I had a Thinkpad twist before. It's disk failed (which is why I went with a SSD). I too am disappointed with the reliability of Lenovo. I don't want to go to Apple, but don't know what is reliable in the PC world.