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gravityhammer
What's DOS?
Posts: 2
Registered: ‎11-14-2018
Location: US
Views: 683
Message 1 of 4

6th Gen X1 Carbon disconnecting USB-C dock on high load

I've noticed something interesting and irritating.  I do development work for wa living, and typically my X1 Carbon is plugged into a Plugable USB-C dock that provides power, keyboard, speakers, Ethernet, and an external monitor.

 

Today, I started compiling some code, and immediately my USB-C dock disconnects.  It comes back after a couple of seconds, but this happens every time I compile.  Does anybody have any thought as to why this is happening and how to fix it?

InfiniByte
What's DOS?
Posts: 1
Registered: ‎12-08-2018
Location: AE
Views: 600
Message 2 of 4

Re: 6th Gen X1 Carbon disconnecting USB-C dock on high load

Same Issue here, I have the basic docking station, and it keeps disconnecting and reconnecting, with extreme overheating.

gravityhammer
What's DOS?
Posts: 2
Registered: ‎11-14-2018
Location: US
Views: 521
Message 3 of 4

Re: 6th Gen X1 Carbon disconnecting USB-C dock on high load

Anybody have a solution to this?
Social Support Agent
Social Support Agent
Posts: 1,190
Registered: ‎08-02-2018
Location: US
Views: 519
Message 4 of 4

Re: 6th Gen X1 Carbon disconnecting USB-C dock on high load

Hi there! Welcome to our forums community. Have you tried installing the firmware of the docking station. If not, you can refer to the website: https://support.lenovo.com/us/en/, just provide the model or serial number of the docking station. Try running the update from the Lenovo Vantage app. Install all available updates then restart the computer. Update us how it goes. 



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