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6th gen x1 carbon BSOD

2018-12-11, 2:17 AM

I have been getting daily BSOD on my new, base model 6th gen x1 carbon. The error is Store_Data_Structure_Corruption. any help? i've done memtest and got no error.

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Re: 6th gen x1 carbon BSOD

2018-12-11, 2:40 AM

Do a disk test and also run CrystalDiskInfo (freeware) if you have a SATA drive.


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
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Re: 6th gen x1 carbon BSOD

2018-12-11, 2:59 AM

Have already done drive tests. and i have an nvmepci-e ssdnot a sata

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Re: 6th gen x1 carbon BSOD

2018-12-11, 3:01 AM

I ran the lenovovantage memory test,and the first time i did it (bout 30min ago), laptop crashed with the same error code, but another run right after restart didntresult in BSOD. I think this might be a defective ram, what should i do? Is there more tests i can do or someway to fix this?

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2738 Posts

12-22-2008

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Re: 6th gen x1 carbon BSOD

2018-12-11, 3:40 AM

 wrote:

I ran the lenovovantage memory test,and the first time i did it (bout 30min ago), laptop crashed with the same error code, but another run right after restart didntresult in BSOD. I think this might be a defective ram, what should i do? Is there more tests i can do or someway to fix this?


The RAM is soldered to the motherboard, so if it's defective as seems to be the case here, the only option is to replace the motherboard.

 

Since this is a new system I would contact Lenovo Support to get this fixed or replaced under warranty.

__________________________________________________
Cheers... Dorian Hausman •  English community
X1C6, E470, Y900s, [R.I.P. X1C2, T430s, TPT2, SL500, X61s, T60p, A21p, 770, 760ED... 5160, 5150... S360/30]
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