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Punch Card
Posts: 41
Registered: ‎11-27-2011
Location: WA, USA
Message 121 of 200 (4,071 Views)

Re: 90w UltraSlim adapter leads to unusable, jumpy touchpad

(Deliberate use of upper case followsSmiley Happy

 

WE ARE NOW ENTERING THE NINTH (thats the number nine) MONTH SINCE THIS PROBLEM HAS BEEN REPORTED.

AND THERE is STILL  NO SOLUTION OFFERED.

 

LENOVO...  IT WILL NOT AWAY BY JUST IGNORING THE PROBLEM~

 

(back to normal case usage)

 

Can you hear me now, Lenovo???.

 

DaveG

X220/i5-2540M/3.3GHz/8GB/320GB/7200/Webcam /IPS/7Pro
Posts: 9,293
Topics: 25
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Solutions: 643
Registered: ‎11-27-2007
Location: Bonnie Scotland
Message 122 of 200 (4,054 Views)

Re: 90w UltraSlim adapter leads to unusable, jumpy touchpad

Punch Card
Posts: 27
Registered: ‎08-26-2011
Location: UK
Message 123 of 200 (3,970 Views)

Re: 90w UltraSlim adapter leads to unusable, jumpy touchpad

I've now also raised an official warranty / service request for this and the loud noise the PSU makes.

Punch Card
Posts: 27
Registered: ‎08-26-2011
Location: UK
Message 124 of 200 (3,947 Views)

Re: 90w UltraSlim adapter leads to unusable, jumpy touchpad

Rised a support call via the IBM portal yesterday. Not had an email or any confirmation but today a new slim PSU arrived at work. It unfortunatly (and predicatably) has the same issues....

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Posts: 10
Registered: ‎01-25-2012
Location: Location
Message 125 of 200 (3,921 Views)

Re: unusable, jumpy touchpad

[ Edited ]

just a note, like other have said, this isnt necessarily related to the 90W adapter, in spite of the topic, i have the 65 stock one and having these issues, an adapter from an older thinkpad version, same wattage, exhibits the same issue, so it must be in the laptop

looking at the power line, its has a constant voltage around 220 +-~5v, older thinkpad running at the same time doesnt have this problem

it doesnt always happen when recharging

 

so what causes this? really need an official reply for AT LEAST A WORKAROUND

Punch Card
Posts: 33
Registered: ‎08-04-2011
Location: Socialist State of California
Message 126 of 200 (3,921 Views)

Re: 90w UltraSlim adapter leads to unusable, jumpy touchpad

[ Edited ]

Has the jumpy touchpad when using the slim travel power supplies been fix?

Moderator edit: Matched Subject to content.

____________________________________________________________________________________________
X220/X301/T400s/T400/T60p/T61/T43/T43/T43/T42/T40. Jumping ship due to Lenovo's INCOMPETENCE, IDIOTIC MANAGEMENT DECISIONS and NOSE DIVING QUALITY.
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Posts: 38
Registered: ‎01-02-2009
Location: Boston
Message 127 of 200 (3,847 Views)

Re: 90w UltraSlim adapter leads to unusable, jumpy touchpad

[ Edited ]

After receiving my X220, I've also noticed the same problem. Only when using a 90w adapter, I get a "jumpy touchpad".

Moderator edit: Matched Subject to content.
Punch Card
Posts: 27
Registered: ‎08-26-2011
Location: UK
Message 128 of 200 (3,843 Views)

Re: unusable, jumpy touchpad

My warranty / support call is progressing. I've now had:

 

A new slim line PSU supplied

A new motherboard fitted

A new track/mouse pad installed

 

all to no avail...

 

I've included the details of this thread in the support call to - Also strangly I've never had an email or confirmation from IBM about any of the next actions etc...

 

So lets see what happens next!

 

Ben.

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Posts: 8,592
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Registered: ‎11-19-2007
Location: US
Message 129 of 200 (3,799 Views)

Re: unusable, jumpy touchpad

Bibbleq,

 

Interesting that you still have the same symptoms after all those parts are replaced, and of course, assume you are using the latest drivers from Lenovo.  

 

D3j452,

 

Checking on our status on this... agree it has been quite some time.  I think there were some workarounds previously discussed of using non-lenovo versions of the synaptics drivers, with the limitations that some features weren't fully supported?

 

I'll try to have an answer on what we determined shortly.

 

Mark

____________________________________________

ThinkPads: S30, T43, X60t, X1, X1 Carbon Gen 3, W700ds, IdeaPad Y710, IdeaCentre: A300, IdeaPad K1, ThinkPad tablet
Mark Hopkins
Program Manager, Lenovo Social Media (Services)
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Punch Card
Posts: 41
Registered: ‎11-27-2011
Location: WA, USA
Message 130 of 200 (3,795 Views)

Re: unusable, jumpy touchpad

Mark,

 

Thank you for your attention and your reply.

With all due respect, an alternative driver that limits the functions is a poor and, in my opinion, unacceptable solution.

Especially for a PC in the $1000+ class.

As I (and may others) encounter no problems using the 60W adaptor, it would seem that the problem is not drivers or internal PC hardware but points to the 90W adaptor as being the problem.

It would be interesting to determine if the problem exists using an non-Lenovo (or clone) lab grade Linear Power supply capable of supplying at least 100W.

 

Just a thought.

DaveG

X220/i5-2540M/3.3GHz/8GB/320GB/7200/Webcam /IPS/7Pro
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